Here’s a new KB we published on an issue where trying to install AD RMS fails with a 204 error. This normally is caused by corruption in the Service Connection Point and we have information on how to fix it in the article below: 2799251 - Installing Active...

In the world of technical support, issues seem to appear in clusters at times. I’ve just had a couple of issues where the AD RMS server licensor certificate (SLC) expired. The the olden days, as my kids call it, RMS v1 had an SLC with a two year validity...

I had someone ask me how to best update the AD RMS service account password. As we started mulling over it we realized that this is more than just a domain account that we change the password in the services mmc. Some of this information may be in the...

UPDATE (08/15/12): The new and maintained home for this information is on our wiki, here: Microsoft Rights Management Client Fix Information . With the recent Windows 8 RTM I wanted to pull together a list of IRM related fixes. These are fixes for both...

I am seeing more ways to get an HTTP 500 error out of IIS… I do want to go on record and point out that when IIS configurations prevent RMS from working it really isn’t an RMS issue. I concede the point that you don’t care why your RMS isn’t working,...

I’ve seen a rash of these cases recently. It’s ranged from not being able to configure IRM integration on SharePoint (hence my earlier post) to just about any client interaction with RMS server symptom. The client will report some error. The AD RMS server...

Out of nowhere I get three different sources asking me how to clean up old servers out of the RMS infrastructure. I was hesitant to tell folks to go poking around in the RMS configuration database. However the edits are benign enough and we all back up...

This is from KB 2708963 Administrators receive a security warning and an error message when they try to perform some tasks for Windows Rights Management Services 1.0 for Windows Server 2003 Service Pack 2 The Universal Description Discover and Integration...

I wanted to call out the AD RMS wiki that a lot of us are working on. There is some great content from a varied source of authors. I know that we are working to push good content out. I know the format of the current page is not the greatest, and we’ll...

Our RMS brother from Germany, Uwe, had the following RMS encounter. He wanted to share it on the blog. Recently had an interesting issue with a customer where Windows XP SP3 clients with Office 2007 SP2 were not able to create or consume RMS protected...

I've officially handed over this blog to Steve Light to make sure everyone is continuing to be updated with trending issues in the world of ADRMS. So I'll leave you with this final word:

This was a very odd corner case. It started with a problem configuring IRM integration on a SharePoint 2010 server. In the SharePoint 2010 Central Administration portal while specifying the Information Rights Management settings the following error occurs...

Greetings! Jason, whose shoes I’ll never be able to fill, has graciously allowed me the use of this blog. I hope to continue to add some value to the RMS community. I was fortunate to get trained by Jason before he went on to greener pastures. Don’t blame...

Well it had to happen eventually. Yes, sadly I'm moving on from the world of RMS, and on to new things. I will miss working with such a great bunch of customers. You have made the last 6 years of working with this product, such a great experience,...

I suspect that this is something that has the potential to turn into me getting fired so I had to sign up. Follow me @ http://twitter.com/#!/adrmsboy to see how long I last. :D -Jason

Well if you happen to log onto connect, and download our new MSIPC and GFP bits...and are also eating some pumpkin pie, then I guess the new stuff we just released fits that criteria (assuming you have a shiny machine). Anyone who knows about and uses...

OK. So I had the need to write a script that pulls the memberof attribute of a user. I needed this script because there was a suspicion that the reason the customer in question could not open content as a superuser is because the RMS Service account...

UPDATE: This issue and a related Office 2010 application hang was fixed with the following patch: Description of the Office 2010 hotfix package (Mso-x-none.msp): December 11, 2012 Please let us know if there are still issues AFTER installing this...

You can get it here. IRMCheck Wow....I have no self-humoring comments to make? I guess its time to head back to the mountain summit to self-enlighten. -Jason

This is an oldie, but a goodie, and we get enough calls on it to warrant a blog post. Picture the following scenario: You are sending an email with your favorite secret brownie recipie to a few friends at work. You decide to protect the email (it...

Thanks to Uwe Wizovsky, my German brother from another mother, for todays ADRMS survival tips. HiHo, Tip 1: Faster is better. I recently had a strange issue with a customer. We were seeing a performance issue (very slow response when trying to...

I recently had a call regarding revocation lists. My favorite topic because I really don’t get too many calls on it, and don’t know a lot about it. What we discovered is that revocation lists on Windows Server 2008 and 2008 R2 is actually...

Heres the scenario: You have two forests we will call ForestA and ForestB. You have an RMS server in each forest, and a two way trust setup between forests. You have a group of users in both forests that need to be able to be SuperUsers in both...

Finally. All you Mac users can IRM protect your Office content with Office 2011 for Mac. If you want to start playing with this functionality you need to install SP1 RC (I suggest installing it in a test environment), on your WS2008 R2 RMS server....

OK. I'm kind of tired of taking this call, so its time to blog on this one. You want to push a GPO out to your users that specified the path to the RMS templates. User Configuration\Microsoft Office 2007\Manage Restricted Permissions\Specify Permission...