I'm having issues with this as of today. Has Crippled the file server.
We have good backups, but the files soon become "corrupt" when restored.
I've ran several scans to no avail.
Rayco
9 Sep 2013 10:27 PM
Albi
9 Sep 2013 10:36 PM
I have also run into the problem today. Restores seem futile and scans show nothing.
9 Sep 2013 11:06 PM
Unfortunately until you can clean up the affected machine, restoring from backup will become corrupt as you have described. We are still working with our security teams and hope to have a signature available soon to detect the malware. We will continue to update this blog as new information becomes available.
Chris
10 Sep 2013 6:18 PM
Ran updated scan. It found nothing.
Anyone else?
Tech
10 Sep 2013 8:01 PM
I used security essentials after the update and was able to remove it. Stuck with a bunch of encrypted/corrupted files at the moment though :\
JDanker
11 Sep 2013 11:36 PM
We're in the same boat with our file server. If anyone works on a decryption, please let me know!
Kim
22 Sep 2013 5:18 PM
We are in the same position. We have removed the virus but are hoping that someone comes up with a decryption. If someone does, please let me know as well.
Nel
2 Oct 2013 4:44 PM
We have a client that has no backup, pressures on!
Abhi
10 Oct 2013 7:39 PM
I have a client who started having the issue where they cannot open excel or word document that is store on the server. The network drive is mapped on users' computer. Whenever they try to open lets say spreadsheet, they get the same error as shown above under "More Information". When i restored the file from backup, it got corrupted again. However if i restored the backup by redirecting the location, it restored just fine and I was able to open it up just fine. I have not been able to isolate the location of corruption but this is really a pain. Any updates?
harry
17 Oct 2013 3:20 PM
Any news on this? I just had the same problem...
IT Guru
17 Oct 2013 9:43 PM
Having the same issue here when opening Microsoft office extensions ending with x (eg. .docx, .xlsx) We are using the business version of 2013. Found a workaround to get these open by removing the x and using the old extension (eg. .doc, .xls) This is another nuisance in Microsoft's products and needs to be fixed. If you want us to be using this new format, you should have a fix for this! Hope this helps the ones the don't have a workaround yet.
As for Microsoft, quit changing everything and just make sure it works, the amount of time and money we have spent troubleshooting these issues, we are going to start charging you for our time!
Manish Garg
15 Nov 2013 8:23 PM
Do we know how this exactly spreads?
Anonymous
10 Jan 2014 2:40 AM
Any solution with this Cryptolocker yet? can we recover the files? have any tool from Microsoft to decrypt yet??? :(
Anonymous
10 Jan 2014 2:42 AM
Any solution with this Cryptolocker yet? can we recover the files? have any tool from Microsoft to decrypt yet??? I do need the solution on this now... :(