FAQs

Top questions to ask your service provider

Top questions you should ask a cloud service provider when considering the cloud for your IT services, and how Microsoft Office 365 answers these questions.

Top 10 security and privacy features of Office 365

Top privacy and security considerations to help you determine the security and trustworthiness of cloud service providers and their services.

Top 10 compliance standards of Office 365

See some of the key world-class industry standards and certifications that Office 365 meets.

For legal and compliance audience

Office 365 Trust Center

Trust Center is the place where we share our commitments and information on security, compliance and trust-related topics.

Security, Audits, and Certifications

Every year, we undergo third-party audits by internationally recognized auditors as an independent validation that we comply with our policies and procedures for security, privacy, continuity and compliance.

Service Level Agreement

We provide financial backing to our commitment to achieve and maintain the service levels for each service.

The latest SLA document for Microsoft Online Services is as shown below.

OnlineSvcsConsolidatedSLA(WW)(English)(October2014)

To obtain the latest SLA document, please refer to the following link.

http://www.microsoftvolumelicensing.com/DocumentSearch.aspx?Mode=3&DocumentTypeId=37

Office 365 for Business comes with a guaranteed 99.9% uptime:

Get peace of mind knowing your services are available with a guaranteed 99.9% uptime, financially backed service level agreement (SLA).

Download, install and run the SharePoint Online Management Shell
http://www.microsoft.com/en-us/download/details.aspx?id=35588

Replace <domain> with your domain name and <tenant> with your SharePoint Online tenant name.

$objCreds = Get-Credential

Connect-SPOService -Url https://<tenant>.sharepoint.com -credential $objCreds

$colUsers = Get-SPOUser -Site https://<tenant>-my.sharepoint.com/ | Where-Object {$_.LoginName -like '*<domain>.com*'}

$colUsers = $colUsers.LoginName | ForEach-Object { $_.TrimEnd("<domain>") } | ForEach-Object { $_.TrimEnd("@") }

$colUsers | ForEach-Object { Set-SPOUser -Site https://<tenant>-my.sharepoint.com/personal/"$_"_<domain>/ -LoginName company_administrator@<domain>.com -IsSiteCollectionAdmin $true }

SharePoint hybrid training videos

http://technet.microsoft.com/en-us/library/dn769084(v=office.15).aspx

http://msdn.microsoft.com/en-us/sync/dn769084(v=office.12).aspx

Summary:

All three topologies are supported: Inbound, Outbound and Bi-drectional

Here's a good step-by-step on doing color coding on SharePoint 2013 Calendar.

http://summit7systems.com/color-code-calendar-events-in-sharepoint/

Office 365 Adoption Kit
http://aka.ms/o365kit

Office 365 Change Management Plan
http://technet.microsoft.com/en-us/office365/dn342872.aspx