• Top Support Solutions for System Center 2012 Service Manager

    Top Microsoft Support solutions for the most common issues experienced when you use System Center 2012 Service Manager (updated quarterly).

    1. Solutions related to reporting:

    2. Solutions related to extract, transform, and load job:

    3. Solutions related to Data Warehouse and reporting:

    4. Solutions related to setup and disaster recovery:

    5. Solutions related to Workflow performance:

  • Top Support Solutions for System Center 2012 Data Protection Manager

    Top Microsoft Support solutions for the most common issues experienced when you use System Center 2012 Data Protection Manager (updated quarterly).

    1. Solutions related to File server backup and restore:

    2. Solutions related to DPM Console Crashes, Hangs, and Performance Solutions related to DPM Console crashes:

    3. Solutions related to Exchange Server backup:

    4. Solutions related to General issues with Storage Pool: Disk, Replica, or Recovery Point Volume:

    4. Solutions related to Hyper-V cluster that uses CSV

  • Top Support Solutions for System Center 2012 Configuration Manager

    Top Microsoft Support solutions for the most common issues experienced when you use System Center 2012 Configuration Manager (updated quarterly).

    Note: some content is for earlier versions of Configuration Manager but is listed here as it still applies to the current version.

    1. Solutions related to software update deployment:

    2. Solutions related to Client push installation:

    3. Solutions related to task sequences for software updates or other tasks:

    4. Solutions related to applications:

    5. Solutions related to distribution point – content status:

  • Top Support Solutions for Microsoft Lync Server 2013

    These are the top Microsoft Support solutions for the most common issues experienced when using Microsoft Lync 2013 (updated quarterly). Some content may apply to older versions of the product, but are listed here as they also apply to the current version.

    Support ended for Office 2003 products on April 8, 2014! Click here for more information

    1. Solutions related setup, deployment and migration issues:

    2. Solutions related to Lync client issues:

    3. Solutions related to mobile clients:

    4. Solutions related to Lync Edge Server installation and configuration:

    5. Solutions related to sign-in and authentication issues:

  • Top Support Solutions for Microsoft Lync Server 2010

    This is a list of the top Microsoft Support solutions for the most common issues experienced when using Microsoft Lync Server 2010 (updated quarterly).

    Support ended for Office 2003 products on April 8, 2014! Click here for more information

    1. Solutions related to sign on and authentication for internal users:

    2. Solutions related to certificate setup:

    3. Solutions related to sign on and authentication for external users:

    4. Solutions related to Contact card: View your Company Contact's Information (presence, contact card, status) and/or Initiate IM:

    5. Solutions related to Installation and uninstallation issues (using Msiexec, updates, Office Communicator Automatic Updates, and pilot cleanup):