• Top Support Solutions for Windows Server 2012 R2

    This is a collection of the top Microsoft Support solutions for the most common issues experienced when using Windows Server 2012 and Windows Server 2012 R2 (updated quarterly). Note that some content that applies to earlier versions of Windows Server is listed, because it can be also helpful with Windows Server 2012 issues.

    1. Solutions related to Active Directory Federation Services (AD FS):

    2. Solutions related to Clustering:

    3. Solutions related to Bugchecks, Stop errors, and unexpected restarts:

    4. Solutions related to Active Directory replication:

    5. Solutions related to Remote access (DirectAccess):

    6. Solutions related to Access to file shares (SMB):

    7. Solutions related to File Replication Technologies (FRS and DFSR):

    8. Solutions related to General Active Directory issues:

    9. Solutions related to Remote Desktop Services (Terminal Services) licensing:

    10. Solutions related to Virtualization and Hyper-V issues:

  • Top Support Solutions for IIS

    Top Microsoft Support solutions for the most common issues experienced when using IIS (updated quarterly).

    1. Solutions related to slow page response or hang:

    2. Solutions related to runtime errors and exceptions, including HTTP 400 and 50x errors:

    3. Solutions related to process termination (crash):

    4. Solutions related to Windows authentication:

    5. Solutions related to Site Behavior and Performance - High CPU usage:

    6. Solutions related to SSL and SSL Server certificates:

    7. Solutions related to Active Server Pages – Application:

    8. Solutions related to Application Request and Routing (ARR) - URL rewrite rules:

    9. Solutions related to Application pool identity:

    10. Solutions related to Site Behavior and Performance - High memory usage:

  • Top Support Solutions for System Center 2012 Virtual Machine Manager

    Top Microsoft Support solutions for the most common issues experienced when you use System Center 2012 Virtual Machine Manager (updated quarterly).

    1. Solutions related to the Virtual Machine Manager (VMM) Console Failures:

    2. Solutions related to Virtual Machine Manager (VMM) Service  Failures:

    3. Solutions related to add or remove server and cluster:

    4. Solutions related to VMM failover and migration:

    5. Solutions related to host does not respond and needs attention error:

  • Top Support Solutions for System Center 2012 Endpoint Protection

    This is a collection of the top Microsoft Support solutions for the most common issues experienced when you use System Center 2012 Endpoint Protection (updated quarterly).

    1. Solutions related to malware is not cleaned, detected, or quarantined:

    2. Solutions related to Client problems:

    3. Solutions related to Anti-malware Definition Detection (Signatures):

    4. Solutions related to Deployment through Configuration Manager:

    5. Solutions related to malware false positive and sample submission:

  • Top Support Solutions for System Center 2012 Operations Manager

    Top Microsoft Support solutions for the most common issues experienced when you use System Center 2012 Operations Manager (updated quarterly).

    1. Solutions related to operations or infrastructure issues:

    2. Solutions related to setup or deployment issues:

    3. Solutions related to Windows Agent deployment:

    4. Solutions related to database performance:

    5. Solutions related to agent connectivity:

     

     

     

    4. Solutions related to Microsoft management packs: