We’ve had reports of an error when trying to open the PowerPivot for Excel 2013 'Manage' window after installation. This error does not happen for an Admin user. The message received is: "We couldn't load the Data Model. This...

After editing the Internet Explorer settings via group policy, some users are experiencing errors when trying to launch the Office applications. ERROR Examples: "Word could not create the work file. Check the temp environment variable."...

As I read through the feedback on Excel 2013, it strikes me that many users are having a little trouble getting used to the interface changes, and are not aware of options to replace the things they miss in earlier versions of Excel. So here are a few...

Symptoms If you use the Encrypting File System (EFS) to secure the Temporary Internet Files folder, you will experience slow saving to a server that is capable of supporting encryption but is not configured to do remote encryption. We've had reports...

When opening an .xlsx file in Excel for iPad, Excel for Mac or Excel for iPhone, you receive an error. ERROR: "The workbook you are trying to open is an ISO Strict file" - You find this does not happen with all .xlsx files Cause...