• SharePoint 2010: Missing user profile from user profile service

    Problem: a single user profile would not appear in the user profile store (Central admin >> Application Management >> Manage Service Applications >> user profile service>>Manage User Profiles). The user did exist in Active Directory...
  • SharePoint 2013: Workaround: Cannot add web part to Community Portal page

    Requirement: Customer wants to add a Content Editor web part to Community Portal page Problem: When user clicks on the Gear icon>> 'Edit Page', then clicks 'Add a Web Part' there is no response Workaround: Below is an out-of-the-box workaround...
  • FAST Search for SP 2010: How to check to see if Advanced Filter Pack is enabled

    This tip came about because we came out with security patch that only affected FAST Search for SharePoint 2010 deployments that have the ‘Advanced Filter Pack’ enabled. By default, it is disabled. My customer wanted to definitively check to see if it...
  • SP 2010: When trying to ‘reassign’ or ‘request change’ on Workflow it does not set original task as complete or create another task.

    Problem: Customer had a site that was migrated from MOSS 2007 to SP 2010, when they would try to ‘request change’ or ‘reassign’ a workflow, it would not set original task as complete and create another task as expected. Troubleshooting: tested other workflows...
  • WSS 3.0: PSCONFIG failing

    Problem: Another case of SharePoint Technologies and Configuration wizard (PSCONFIG) failing. Customer was running it via the GUI but it would fail with this message: Troubleshooting: Of course, with this error, the first thing to check are permissions...