• How Can Service Catalogue and Service Mapping Help Me Stop Fire-fighting?

    Each day is a game of fire-fighting in your world as a systems analyst or manager in your organisation's IT department. Whether it’s faulty hardware or monitoring that’s been shut off and failed to signal critical alerts, you spend day in...
  • Kick Off 2011 with Best Practice Analysers

    Let Premier Support Ireland help you welcome in the new year with problem free enterprise platforms! Best Practice Analysers are free tools available for most Microsoft Enterprise products and they are used to determine the overall health of your platform...
  • Protect your Enterprise from Poorly Configured AV Software

    If you’re in the IT management world, you already know that proper configuration of Anti Virus software is critical for the security of your enterprise. Just like you wouldn’t dare run and do a cannonball jump into the waters of the River...
  • Fix It Center Pro -- your own EASY button

    This message is for YOU. Yes YOU. We know who YOU are. Your team is overworked and understaffed, and sometimes it feels like it would be a miracle to know which end is up. Trying to prioritise attention to issues with the numerous IT projects on your...
  • Feeling Neglected? Let the Microsoft Security Scanner Get You Back on Track!

    Do you ever feel like this? At work, your IT systems are state of the art. Your company makes it a budget priority to have the best computing tools available to stay ahead of the competition, and you appreciate working for a company that lives in the...