• Troubleshooting Sign in issues with Office apps for Mac, iPad, iPhone, or iPod Touch when using single sign-on (SSO) or Active Directory Federation Services (AD FS)

    The article link provided below, contains information about how to troubleshoot problems that affect the ability to sign in to Microsoft Office apps for Mac, iPad, iPhone, or iPod Touch by using single sign-on (SSO). This article also contains resources...
  • How to uninstall Office 2010 and move to Office 2013 (Click to Run or Volume License)

    There are three options for upgrading to Office 2013: •In-place upgrade - The earlier version of Office, such as Office 2010, is still installed on computers and we install Office 2013 on top of it. •Uninstall upgrade - The earlier version...
  • Improved output from the Ospp.vbs script available for KMS activation issues

    A few weeks ago the following update containing a great improvement to the Ospp.vbs script was released: 2883036 August 12, 2014 update for Office 2013 KMS activation component So, the next time you are troubleshooting a KMS activation issue and...
  • Office Click-to-Run command lines to automate a Quick and Online Repair in Office 2013

    Background The June 2014 release (build 15.0.4623.1003 and later versions) of Office Click-to-Run from Office 365 allows you to automate both a quick and online repair of Office 2013. Note - if using an Office build lower than 15.0.4569.1007 you will...
  • Issue when launching Office apps after applying July 2014 update for Office 365 ProPlus

    Shortly after the release of the July Public Update, we received notification of a potential issue affecting a subset of Office 365 ProPlus users. In some cases, users running Office may not be able to launch Office products after the July 2014 updates...