So here we have a great example of a real difficulty faced by local government councils today. One of the roles of the council is to deliver information to citizens in a manner that is cost efficient and helps people to stay aware of issues effecting them. So for example imagine you wanted information on 'smoking' and you enter into the search box that simple word:
You may be looking for information on a few different topics for example Bonfires, cancer or indeed Air quality and Health. Using some of teh taxonomy tools for MOSS 07 you can ensure that your website delivers information back to the user which is more pertinent to their requirements. In this example the screenshot below shows how searching on 'smoking' can return different results but with the use of a taxonomy application sitting on top of MOSS 07 you can steer your citizen to the most pertinent information:
Cool technology, simple and easy application and a tremendous benefit to making organisations easier to navigate from the outside or the inside. One of the examples I uses is around how Search can make new joiners to a company have a more enjoyable experience as they can find their feet or become more useful to an organisation quicker because they can quite simply find information and or people quicker because of good Search technology.
The trick is to implement this technology in a manner which leverages the information asset already existing in that business and adheres to the requirements surrounding confidentiality and security that an organisation maintains. Areas where Microsoft succeeds, where others fail!
Merry Christmas to you all, enjoy the festive season!
