How are folks doing with stand alone consoles and gateways? Most of our staging GW's are VM's behind firewalls, and some of them are disk space constrained. Every try pushing 1.2 GB over RDP through remote VPN? Multiply that by 12. I have tested updating a GW by running the 2 platform specific GW msp's and manually copying the agent patches to Agent Management. Based on comparing updated files, this appears to yield the same results as running SetupOM on a test GW. We have no cross platform functions with our GW's so it seemed OK to skip that install. Pending Management agents requiring update appeared to patch OK, so this may work.

As for the console, I tried running the 2 platform specific msp's (example: KB2251525-x64-ENU.msp and KB2251525-x64.msp), but noticed the main console executable was not updated. There was no reason to continue looking after that. We have so many users with consoles, it's not going to be reasonable to push something with SCCM or ask them to copy the KB directory structure locally, then run commandline install.

Any thoughts? Would love to hear how others are doing.

Thanks!

Trap for Young Players....I hate to admit this (hence the alias) but for the good of the team...in the haze of battle i.e. manual agent install, I installed the x64 msp's on an x32 system, very surprised I was allowed to do that, would have expected an OS check, but they ran and then the service was stuffed.

Resolution was agent removal with reboot to cleanly remove service, followed by install of correct versions!

Joe Bloggs ;-)

I was actually also looking at the command version for some of the console machines and non-MS servers (like the webconsole box). The command seems to call msp files for three architectures. I only see the msp files for two of them in the download. I assume we can bring the command down to just the architecture we are using on a box.The command does call the SCX update as well it seems (it ran three times and did update the unix agents to a new version). Wonder what happens if the scx update is not included in the directory where the other msp files are that are actually needed for non-managementserver machines. I think the KB at MS should have some additional notes added on these subjects. Also see question from Andrew.

Thanks, Bob

Kevin,

We are running SCOM on SQL2008 SP1 CU7. Now that SQL2008 SP2 is out, is this a good time to upgrade SQL alomg with this SCOM CU?

Thanks

Chris

GRANT EXECUTE ON dbo.ReportDisplayStringGet TO OpsMgrWriter, OpsMgrReader come with an error (CU3_DataWarehouse.sql) - Is this equal to data warehouse reader/writer account - if this is the case this this should be a comment in the installations guide

Cannot find the user 'OpsMgrWriter', because it does not exist or you do not have permission.

Read the manual or your txt

forgot to connect to OperationsManagerDW - it works

Great article Thanks for posting. I am currently dealing with agents that I accidentally rejected. I read in a previous post of yours that a repair should push the agent updated I have not had that work yet.

We're running on SCOM 2007R2 with CU2 W2K3R2x64, but cannot Upgrade. There is allways a Rollback of MSI after Removing Backups.

RMSuns on different Host than DBs. This is a W2K3R2x64 with MS-SQL2005EE. Any Host is uptodate pached. There are some Errors within installation log like:

Product: System Center Operations Manager 2007 R2 - Update 'System Center Operations Manager 2007 R2 Cumulative Update 3 (KB2251525)' could not be installed. Error code 1603.

...

Property(C): ReadyToInstall_DlgText_InstallText.68918168_3885_4F75_BBF8_0CC84213F8D1 = Click Install to begin the installation.

Property(C): ReadyToInstall_DlgText_RemoveText.68918168_3885_4F75_BBF8_0CC84213F8D1 = Click remove to begin uninstallation.

Property(C): ReadyToInstall_DlgText_UpgradeText.68918168_3885_4F75_BBF8_0CC84213F8D1 = Click Upgrade to begin the upgrade.

Property(C): This_Computer.68918168_3885_4F75_BBF8_0CC84213F8D1 = (this Computer)

Property(C): SummaryDlg_Help.68918168_3885_4F75_BBF8_0CC84213F8D1 = If you want to review or change any of your installation settings, click Back. Click Cancel to exit the setup wizard.

Property(C): ManagementGroupInfoDlg_Title.68918168_3885_4F75_BBF8_0CC84213F8D1 = Management Group Configuration

Property(C): ManagementGroupInfoDlg_Desc.68918168_3885_4F75_BBF8_0CC84213F8D1 = Specify the management group information that is necessary for this computer to connect to.

Property(C): ManagementGroupInfoDlg_CfgLabel.68918168_3885_4F75_BBF8_0CC84213F8D1 = Management &Group Name:

Property(C): ManagementGroupInfoDlg_ConsLabel.68918168_3885_4F75_BBF8_0CC84213F8D1 = &Management Server:

Property(C): ManagementGroupInfoDlg_PortLabel.68918168_3885_4F75_BBF8_0CC84213F8D1 = Management Server &Port:

Property(C): ManagementServerOrPortErrDlg_Title.68918168_3885_4F75_BBF8_0CC84213F8D1 = Invalid Configuration

Property(C): ManagementServerOrPortErrDlg_EmptyMSOrAMS.68918168_3885_4F75_BBF8_0CC84213F8D1 = The given Management Server name is invalid. None of the configuration fields can be empty.

Property(C): ManagementServerOrPortErrDlg_EmptyMSOrAMSHelp.68918168_3885_4F75_BBF8_0CC84213F8D1 = To continue, go back and provide the Management Server name and Management Group name.

Property(C): ManagementServerOrPortErrDlg_SpecialChars.68918168_3885_4F75_BBF8_0CC84213F8D1 = The Management Server name is either blank or contains special characters. The Management Server name should not contain the following special characters: (:^)~!@`#%\*+$|,&&='["]/<{;?>}.

Property(C): ManagementServerOrPortErrDlg_SpecialCharsHelp.68918168_3885_4F75_BBF8_0CC84213F8D1 = To continue setup, go back and change the Management Server name.

Property(C): ManagementServerOrPortErrDlg_Port.68918168_3885_4F75_BBF8_0CC84213F8D1 = The Management Server port number is either blank or not in the range 1024-65535.

Property(C): ManagementServerOrPortErrDlg_PortHelp.68918168_3885_4F75_BBF8_0CC84213F8D1 = To continue setup, go back and change the Management Server port number.

....

Wether the Hostname nor the Management Group Names contains any of these Characters, We use '-', or '_', which hasn't been a problem until now.

There is another error, which makes me crazy:

Property(C): SummaryDlg_Title.68918168_3885_4F75_BBF8_0CC84213F8D1 = Ready to Install

Property(C): MinimumUserPrivilegeMsg.68918168_3885_4F75_BBF8_0CC84213F8D1 = This product requires administrator privileges to install.

Property(C): ManagementGroupErrDlg_Title.68918168_3885_4F75_BBF8_0CC84213F8D1 = Invalid Management Group name

Property(C): ManagementGroupErrDlg_Desc.68918168_3885_4F75_BBF8_0CC84213F8D1 = This problem occurs when the Management Group name is:

Property(C): ManagementGroupErrDlg_EmptyOrNull.68918168_3885_4F75_BBF8_0CC84213F8D1 = - Empty or Null

Property(C): ManagementGroupErrDlg_LeadingOrTrailingSpaces.68918168_3885_4F75_BBF8_0CC84213F8D1 = - Leading or Trailing spaces

Property(C): ManagementGroupErrDlg_AlreadyExists.68918168_3885_4F75_BBF8_0CC84213F8D1 = - Already exists on this computer

Property(C): ManagementGroupErrDlg_SpecialChars.68918168_3885_4F75_BBF8_0CC84213F8D1 = - Contains special characters. The Management Group name should not contain following special characters: ^@)~(:!`#%\*+$|,&&='["]/<.{;?>}

Property(C): ManagementGroupErrDlg_Help.68918168_3885_4F75_BBF8_0CC84213F8D1 = To continue setup, go back and change the Management Group name.

Property(C): ActionsAccountDlg_Type1.68918168_3885_4F75_BBF8_0CC84213F8D1 = &Local System

Property(C): ActionsAccountDlg_Type0.68918168_3885_4F75_BBF8_0CC84213F8D1 = Do&main or Local Computer Account

Property(C): AccountVerificationErrDlg_Title.68918168_3885_4F75_BBF8_0CC84213F8D1 = Account Verification Error

Property(C): AccountVerificationErrDlg_Text1.68918168_3885_4F75_BBF8_0CC84213F8D1 = Setup is unable to confirm the account details. For Operations Manager SDK account make sure it is a Local Administrator account.

Property(C): AccountVerificationErrDlg_Text3.68918168_3885_4F75_BBF8_0CC84213F8D1 = To continue setup, go back and enter the correct account information.

Property(C): User_Account.68918168_3885_4F75_BBF8_0CC84213F8D1 = &User Account:

Property(C): User_Password.68918168_3885_4F75_BBF8_0CC84213F8D1 = &Password:

Property(C): User_Domain.68918168_3885_4F75_BBF8_0CC84213F8D1 = &Domain or local computer:

...

Property(C): AgentServerCompatibilityErrDlg_Title.68918168_3885_4F75_BBF8_0CC84213F8D1 = Incompatible Management Server Found

Property(C): AgentServerCompatibilityErrDlg_Text1.68918168_3885_4F75_BBF8_0CC84213F8D1 = A different version of System Center Operations Manager was found on the system. Setup cannot continue.

This is realy strange, because there are the latest patches installed, as you recommend on your page.

The installer account has any necessary rights. So what else could be the reason?

Thank you

Since installing the RU3, I have a message in the event viewer RMS, with the event 26319, source OpsMgr SDK Service,

Exception was thrown while processing SetupAlertsByCriteriaAndMonitoringClassReader for the session ID uuid: 5c734fbf-7983-40cb-916b-4d8db5ec3ab7, id = 662.

Exception message: Object reference not set to an instance of an object.

Full Exception: System.NullReferenceException: Object reference not set to an instance of an object.

  in Microsoft.EnterpriseManagement.Mom.ServiceDataLayer.SdkDataAccess.SetupAlertsByCriteriaAndMonitoringClassReaderWithProperties (String criteria, monitoringClassId Guid, Boolean recurse, String languageCode, Nullable `1 lastModified, Byte [] alertProperties)

  in Microsoft.EnterpriseManagement.Mom.ServiceDataLayer.SdkDataAccess.SetupAlertsByCriteriaAndMonitoringClassReader (String criteria, monitoringClassId Guid, Boolean recurse, String languageCode, Nullable `1 lastModified)

  in Microsoft.EnterpriseManagement.Mom.ServiceDataLayer.SdkDataAccessTieringWrapper.SetupAlertsByCriteriaAndMonitoringClassReader (String criteria, monitoringClassId Guid, Boolean recurse, String languageCode, Nullable `1 lastModified)

  in Microsoft.EnterpriseManagement.Mom.ServiceDataLayer.SdkDataAccessExceptionTracingWrapper.SetupAlertsByCriteriaAndMonitoringClassReader (String criteria, monitoringClassId Guid, Boolean recurse, String languageCode, Nullable `1 lastModified)

Trying to install CU3 - fails and after multiple attempts always get the following error during the 'removing backup files' part of the install -

"Failed to start OMCFG service" - the installer then does a rollback.  Log file : "CAStartServices: WaitForServiceState failed for start request. Error Code: 0x80070102. OMCFG". I have increased the ServicesPipeTimeout value to 10 mins (600000) but still getting same issue.

Does anybody have any ideas?

Thanks

Its working now. I had just forgotten to update the gateway that these clients connect to and thus there was nothing for the gateway to update. Thanks!

I actually noticed one other issue. It seems that the patch list field for my Managment servers and gateways is not getting updated with the CU 3 KB numbers like my other agents. Anyone else see this?