• joscon [Microsoft] joscon [Microsoft]
    4 May 2011 6:59 PM

    @Billy, if you deleted the checkpoint in the pending.xml then you are in a torn state.

  • Anonymous Billy
    4 May 2011 7:20 PM

    @joscon

    YAY!!!!!! I gotta reload!!!!  YAY!!!!!!!!!!!!!!!!!

  • joscon [Microsoft] joscon [Microsoft]
    4 May 2011 11:17 PM

    @Billy; if you want to try something for me on a machine, can you do the following:

    dism /online /remove-package /packagename:Package_for_KB976932~31bf3856ad264e35~amd64~6.1.1.17514

    reboot and attempt to reinstall SP1 normally.

  • Kelvin Aston Kelvin Aston
    5 May 2011 10:29 AM

    @Billy, just to point out that there should be an extra tilde in that dism command line:

    dism /online /remove-package /packagename:Package_for_KB976932~31bf3856ad264e35~amd64~~6.1.1.17514

    You may also need to restore an ATI driver directory that SP1 upgrades. kelvinaston.blogspot.com/.../possible-fix-for-torn-sp1-machines.html

  • joscon [Microsoft] joscon [Microsoft]
    5 May 2011 12:47 PM

    Thanks for the catch Kelvin

  • Anonymous Richard
    5 May 2011 1:28 PM

    How do you know if you are in a torn state?

    I just have the support.microsoft.com/default.aspx

    problem and the fix doesn't resolve it

  • joscon [Microsoft] joscon [Microsoft]
    5 May 2011 2:17 PM

    @Richard;

    If you used the pending.xml workaround from thiswoot in the Microsoft forums then you are in a torn state.  If you have not done the pending.xml workaround from the forum where you deleted the checkpoint file then the information in the KB will assist you in getting SP1 installed properly.

  • Anonymous Per
    5 May 2011 2:55 PM

    And for us who did the regedit fix (remove everything from SetupExecute )?

  • Anonymous Richard
    5 May 2011 2:56 PM

    Ah ok, I didn't do that.

    I had C019003 error first. I followed steps to resolve that (chkdsk sorted it), then I got (and still have) the C0000034 error.

    I tried the Script.vbs, and it ran, but it didn't say it had removed any POQ nodes and doesn't appear to have made any difference.

    I am backing up my files and will re-install 7. So far it only seems to have happened to 1 pc on our wsus network, but there are some that haven't done sp1 yet.

  • joscon [Microsoft] joscon [Microsoft]
    5 May 2011 3:09 PM

    @Per;  You should be able to do the script

  • Susan Bradley Susan Bradley
    5 May 2011 7:23 PM

    An update that prevents a "0xC0000034" error message when you try to install Windows 7 SP1 or Windows Server 2008 R2 SP1 is available:

    support.microsoft.com/.../en-us

  • joscon [Microsoft] joscon [Microsoft]
    5 May 2011 7:37 PM

    Yup, glad this was posted today.  Thanks for adding it here Susan.

  • Anonymous Per
    6 May 2011 1:42 PM

    Hi again,

    I've run the script on one of our machines that have been in a "torn" state via the regedit fix.

    The script successfully ran and i got into windows. But how do I know that the machine is fixed (not in torn state)? There was no indication that the Service Pack 1 installation continued or anything like that

    Two machines did not have pending.xml but rather pending.xml.(lots of numbers & letters)

    //Per

  • joscon [Microsoft] joscon [Microsoft]
    6 May 2011 2:47 PM

    If the script ran and SP1 installed, thats all there is to it.  The script enables the installer to get past the issue that causes the SP1 installer to fail.  So, in short, if you're showing SP1 installed, then you're fine.

  • Anonymous Per
    6 May 2011 3:11 PM

    Well it showed as SP1 installed before as well so that's why I'm a but confused.

    I didn't get the regular window that said that SP1 was successfully installed.

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