After getting a few questions on Shared Mailboxes, and how you can manage them in Exchange Online as part of Office365, I decided to group a few of these questions and answers into this blog post.

Q1. How can you create a Shared Mailbox in Exchange Online – Office365

A1. By using the Exchange Management Shell

More info on how to do this, please check out this URL: http://technet.microsoft.com/en-us/exchangelabshelp/ee441202

In the example below, I’m creating a new shared mailbox called Info.

New-Mailbox Info -Shared

Q2. How to grant users Full Mailbox Access?

A2. By using the Exchange Management Shell, or the Exchange Management Console

Opening the Exchange Management Console, connecting to Exchange Online, go down to Recipient Configuration, and selecting your Shared Mailbox, will give you the ability of managing Full Mailbox Access:

Granting Full Access only enables a user top open the Shared Mailbox, and does NOT provide the ability of sending mail as that Shared Mailbox, or send mail on behalf of that Shared Mailbox.

Q3. How to grant Send-On-Behalf on a Shared Mailbox in Exchange Online?

A3. Using the Exchange Management Shell cmdlet Set-Mailbox

and assign a value to –GrantSendOnBehalf to. In this example I have created a Distribution Group, and I have granted this group send on behalf permissions on the Shared Mailbox Info.

When Ilse sends a message as Info, the message will be received as:

Q4. Can I grant Send-As Permission?

A4. Yes you can, by using the Exchange Management Shell cmdlet  Add-RecipientPermission

Q5. Can I see who has Send-As permission on a mailbox?

A5. Yes, using the Exchange Management Shell cmdlet Get-RecipientPermission

Q6. Is there a way to see who actually sent the message?

A6. Yes, using the auditing features introduced with Exchange 2010 Sp1, which are available in Exchange Online as well.

In order to be able to see who did send this message, you will need to enable auditing before-hand, using the Exchange Management Shell cmdlet Set-Mailbox!

Now when someone sends a messages as Info:

The message will be arrived as:

To track who really sent this message, run the following line in Exchange Management Shell:

Search-MailboxAuditLog –Identity Info –LogonTypes Delegate –ShowDetails

Ilse

First: my very best wishes for 2012 to you all!!!!

Second, just posting a blog post containing a list of URL’s I refer to a lot when visiting customers or doing presentations. I’ve grouped them a bit, and I will update the list as time moves along (at least, I’ll try to…)

Exchange General:

• Make OWA default mailer: http://blogs.msdn.com/b/tmeston/archive/2004/01/08/48837.aspx
• Exchange Schema Updates Q&A: http://social.technet.microsoft.com/wiki/contents/articles/2772.aspx
• The Microsoft Outlook 2010 Reference Guide for Lotus Notes Users is available for download here: http://office.microsoft.com/en-us/outlook-help/microsoft-outlook-2010-reference-guide-for-lotus-notes-users-HA102479434.aspx
• Exchange Visio Stencil:
  http://www.microsoft.com/download/en/details.aspx?id=6977
• User Profile Analyzer:
  http://blogs.technet.com/b/neiljohn/archive/2011/08/09/user-profile-analysis-for-exchange-server-2010.aspx
• Exchange 2010 Mailbox Server Role Requirements Calculator: http://gallery.technet.microsoft.com/v144-of-the-Exchange-2010-1912958d
• Understanding litigation hold/legal hold: http://technet.microsoft.com/en-us/library/ee861123.aspx
• Overview what’s new in Exchange 2010: http://www.microsoft.com/exchange/en-us/whats-new.aspx
• Youtube movie (15minutes) on why migrate to Exchange 2010: http://www.youtube.com/watch?v=y5-Wb-o9e9c
• Utilities to automatically move attachments to SharePoint and replace the attachment with a URL to the attachment:
• http://harmon.ie/SharePoint/Product
• http://www.mapilab.com/outlook/attachments_processor/
• Blog Post from the Exchange Product Team to explain why Single Instance Store is gone in Exchange 2010: http://blogs.technet.com/b/exchange/archive/2010/02/22/dude-where-s-my-single-instance.aspx
• Single Item Recovery in Exchange 2010: http://blogs.technet.com/b/exchange/archive/2009/09/25/3408389.aspx
• License requirements for Personal Archive and retention policies: http://office.microsoft.com/en-us/outlook-help/license-requirements-for-personal-archive-and-retention-policies-HA102576659.aspx
• Office Standard vs Professional Plus, overview of differences: http://office.microsoft.com/en-us/buy/office-2010-volume-licensing-suites-comparison-FX101825637.aspx
• Training courses Outlook 2010: http://office.microsoft.com/en-us/outlook-help/CH010371352.aspx

Lync General:

• Lync Calculators:
• Lync 2010 Bandwidth Calculator: http://www.microsoft.com/download/en/details.aspx?id=19011
• Lync 2010 Capacity Calculator: http://www.microsoft.com/download/en/details.aspx?id=12295
• The Remote UC Troubleshooting Tool (RUCT): http://blog.insideocs.com/2011/11/14/the-remote-uc-troubleshooting-tool-ruct/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+InsideOCS+%28Inside+OCS%29
• Lync Visio Stencil:
  http://www.microsoft.com/download/en/details.aspx?id=20891
• Lync Integration, which details how Microsoft Lync 2010
  integrates with the different versions of Microsoft Office and Microsoft
  Exchange Server:: http://technet.microsoft.com/en-us/library/gg398806.aspx
• Phones and devices certified for Lync:
  http://technet.microsoft.com/en-us/lync/gg278172
• Microsoft Lync 2010 Photo Experience:
  http://blogs.technet.com/b/nexthop/archive/2010/11/22/microsoft-lync-2010-photo-experience.aspx
• Microsoft Lync 2010 Training Download Package: http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=9642
• Lync Server 2010 - Resource Kit : http://www.microsoft.com/downloads/en/details.aspx?FamilyID=8c64a1e1-f0b3-479c-a265-e480875c61d8&displaylang=en
• Lync Server 2010 - Protocol Workloads Poster : http://www.microsoft.com/downloads/en/details.aspx?FamilyID=ad8ff3fb-014e-4fd7-8003-436d896ab0c6
• Lync and Client Virtualization:
• • http://support.microsoft.com/kb/2560826: Client virtualization support for the Lync 2010 client and the Lync 2010 Group Chat client
  • http://www.microsoft.com/download/en/details.aspx?id=21129: This document outlines a series of best practice recommendations for running Lync 2010 in a virtualized environment.
• Lync is Great and more…
• Next Generation Telephony Whitepaper : http://download.microsoft.com/download/F/4/0/F409709D-D73E-4804-9B4E-DD4C62B8A0E9/Next%20Generation%20Telephony%20paper%20v%201%2002.pdf
• Miercom Report on Lync Performance : http://miercom.com/microsoft 
• http://blogs.technet.com/b/ucedsg/archive/2011/01/21/but-does-lync-server-2010-really-have-pbx-voice-reliability-or-call-scalability.aspx
• The Total Economic Impact (TEI) of Lync : http://go.microsoft.com/?linkid=9751775 (Forrester, Nov 2010)
• Lync Documentation:
• Lync Server 2010 - Planning Guides : http://www.microsoft.com/downloads/en/details.aspx?FamilyID=2da9fa26-e032-4dcf-b487-da916ddc508f
• Lync Server 2010 - Planning Tool : http://www.microsoft.com/downloads/en/details.aspx?FamilyID=bcd64040-40c4-4714-9e68-c649785cc43a&displaylang=en
• Lync Server 2010 - Virtualization : http://www.microsoft.com/downloads/en/details.aspx?FamilyID=2905fd33-e29c-4709-a012-e55ea8db63e4
• Lync Server 2010 - Security Guide : http://www.microsoft.com/downloads/en/details.aspx?FamilyID=1400504e-8b2e-4d75-b091-1bf9f7bbc46f&utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+MicrosoftDownloadCenter+%28Microsoft+Download+Center%29
• Planning for Metropolitan Site Resiliency : http://technet.microsoft.com/en-us/library/gg670905.aspx
• Lync Server 2010 - Resource Kit Tools : http://www.microsoft.com/downloads/en/details.aspx?FamilyID=80cc5ce7-970d-4fd2-8731-d5d7d0829266
• UC Open Interoperability for Lync (interop naar Gateways, IP-PBX, SIP Services) : http://technet.microsoft.com/en-us/lync/gg131938.aspx
• Certified UC Devices for Lync : http://technet.microsoft.com/nl-be/lync/gg278164(en-us).aspx
• SCOM Pack for Lync Server 2010 : http://www.microsoft.com/downloads/en/details.aspx?FamilyID=e7185068-6424-4e67-bf61-7bf1c53efb4a&displaylang=en
• Forefront Security for OCS : http://www.microsoft.com/forefront/serversecurity/ocs/en/us/default.aspx
• Forefront Security for Lync : http://social.technet.microsoft.com/Forums/en-US/ocssecurity/thread/1c3fc044-6cc4-4acc-b8c7-3bf9ce4013a5
• Voice Quality Improvements in Lync Server 2010 (Taimoor Husain) : http://blogs.technet.com/b/nexthop/archive/2011/04/04/voice-quality-improvements-in-lync-server-2010.aspx

FOPE: Forefront Online Protection for Exchange

• Forefront Online Protection for Exchange Service Description: http://www.microsoft.com/download/en/details.aspx?id=26126
• Forefront Online Protection for Exchange (FOPE) 11.1 Product Documents: http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=282

Hybrid: Exchange/Lync Online &/or On Premises:

• Lync On Premises - Exchange Online:
  http://blogs.technet.com/b/nexthop/archive/2011/06/28/configuring-on-premises-lync-server-2010-integration-with-exchange-online.aspx
• Direct a Lync Server to Exchange Online UM: http://help.outlook.com/en-us/140/gg703752.aspx

Office Professional Plus vs Office Standard:

• Compare server integration features between Office suites available through volume licensing: http://office.microsoft.com/en-us/buy/compare-server-integration-features-between-office-suites-available-through-volume-licensing-FX101850719.aspx

Office 365:

• Exchange Online
• Microsoft Exchange Online Standard: FAQ for Message Record Management (MRM)
  http://www.google.be/url?sa=t&rct=j&q=microsoft%20exchange%20online%20standard%20message%20record%20management%20&source=web&cd=1&ved=0CBoQFjAA&url=http%3A%2F%2Fmicrosoft.order-1.com%2FMOS%2FService%2FMOS_Exchange_FAQ_MRM.doc&ei=YXKuTsf1DsSj-gaahIncDw&usg=AFQjCNFh5P4iOt_9h9kZVsKuewWeIhTS5g
• Migrate Public Folders to Office365:
  http://www.microsoft.com/download/en/details.aspx?id=27582
• Set Up and Manage Information Rights Management in Exchange Online: http://help.outlook.com/en-us/140/gg597271.aspx
• PST Importer Office365:
  http://fernandoandreazi.wordpress.com/2011/10/04/office-365-pst-importer-user-edition/
• Lync Online
• Lync Online - Federation
  http://www.ultimate-communications.com/2011/07/federation-101-in-lync-online-office365-lync/
• Comparing Lync Online with Lync Server (on-premises): http://community.office365.com/en-us/w/lync/480.aspx
• Automatic sign-in, domain federation, and other features do not work as expected in Lync Online when you use a custom domain in Office 365: http://support.microsoft.com/kb/2566790/en-us
• General
• Office 365 P vs E plans: http://blogs.technet.com/b/lystavlen/archive/2011/09/23/office-365-comparing-p-and-e-plans.aspx
• Office 365 FAQs: http://www.microsoft.com/en-us/office365/faqs.aspx#fbid=aaLz3s3OYFh
• The Office 365 Trust Center: http://www.microsoft.com/en-us/office365/trust-center.aspx#fbid=aaLz3s3OYFh
• Office 365 Online ID: Password Policies
  http://download.microsoft.com/download/1/7/5/1754A668-6673-4E5A-A034-F8C7758E10BE/Office%20365_Password_Policy_6-20-2011.docx
• Service Descriptions:
  http://www.microsoft.com/download/en/details.aspx?id=13602

Ilse