Question

It is possible to give someone the permission to schedule an Online Meeting on behalf of someone else?

Answer

Yes

How?

Let’s have a look

Step 1. Setting the scene

In my demo environment I have two mailbox-enabled user, one is my own test account Ilse, and the other one belongs to my colleague Annelies Bulkens. I have configured both Full Mailbox Access, and Send-As permission on Annelies her mailbox for me:

Thanks to the changed Autodiscover feature in Exchange 2010 Sp1 and Outlook 2010, when opening up my mailbox, I automatically get Annelies her mailbox and archive added!

More information about this can be found here:

• http://www.stevieg.org/2010/08/auto-mapping-shared-mailboxes-in-exchange-2010-sp1-with-outlook-2010/
• http://blogs.technet.com/b/exchange/archive/2010/08/25/3410675.aspx

I’m able to send mails as Annelies Bulkens, and I am able to schedule meetings as Annelies!

But when trying to schedule an Online Meeting, or when trying to change an existing one to an online meeting, I get the following error message: “Please contact the owner of the account to get delegate permissions in Lync”:

Step 2. Getting delegate permissions in Lync

In order to get delegate permissions in Lync, Annelies has to log into Lync, and add me as a delegate. Just go to Tools, check Call Forwarding Settings:

Click on Edit my delegate members:

And add on the following screen Ilse Van Criekinge as a delegate:

Click OK, and that’s it.

I will get a notification in Lync that I have been added as a delegate for Annelies:

And from that moment onwards, I’m able to schedule an online meeting on behalf of Annelies

Ilse (and a big thank you to Kristof, Thomas, Jonathan and Cédric!)

Question

Is it possible to provide users with an Address List in Lync that only contains a subset of users in a Lync organization?

Answer

Yes

How?

Using an attribute called msRTCSIP-GroupingID, as described in this TechNet article: http://technet.microsoft.com/en-us/library/gg429725.aspx

Time to test

I’m gonna use the objectGUID of an Organizational Unit called Zaventem, that I have in my demo environment

Then I’m going to change the value of the msRTCSIPGroupingID for a user in that OU to that objectGUID, in this example Annelies Bulkens:

And I’m doing the same thing for a Lync-enabled user in a different OU, namely DemoTechEd:

Time to check When I log in as my own demo account, I get the following results when entering d:

I don’t see DemoTechEd!

When Annelies does the same thing, she only gets DemoTechEd:

It is still possible for Annelies to add a user as a contact when entering the correct SIP-Uri, as you can see below for user2@lync.local:

Ilse

Interesting question came up yesterday, being “does Exchange 2010 Sp1 UM provide built-in statistics capabilities?”

And the answer is…..YES , as can be derived from the following technet articles:

View Call Statistics for a UM Server, which includes the following information “You can use the Call Statistics tool, available in Exchange Server 2010 Service Pack 1 (SP1), to provide aggregated statistical information about calls that are forwarded to or placed by UM servers. This information is helpful for administrators who are interested in overall statistics for the Exchange 2010 Unified Messaging (UM) servers in their organization. Call statistics reports that you initiate in the EMC are displayed in the Exchange Control Panel (ECP) user interface”

and

View Call Logs for a UM-Enabled User, which includes the following information: “You can use the User Call Logs tool, available in Exchange Server 2010 Service Pack 1 (SP1), to display the call statistics for a UM-enabled user you specify. The report that's generated is displayed in the Exchange Control Panel (ECP). It includes information about calls made by and received by the user, and can help you diagnose and fix issues with a user's voice mail.”

Let’s have a look

The Call Statistics tool

The tool is available in Exchange 2010 Sp1, and can be launched from within the Exchange Management Console, Toolbox

Scroll down to Unified Messaging tools, and there you will find Call Statistics, and User Call Logs.

Right-clicking Call Statistics, and selecting Open, will open your default browser and a link to the Exchange Control Panel, which requires you to login first:

And then the Call Statistics report will pop up:

You can choose for which UM Dial Plan you want to have more information, or any UM IP gateway, and you can select to show a daily report, or a monthly report, or all.

A monthly view shows up like this:

A click on Audio Quality Details, shows the following information:

When you select Copy Report, you copy the content of the given report to your Clipboard:

When you choose to Export Day, you will get a CSV-file for the selected day:

Which looks like this…

User Call Logs

User Call Logs tool, will show you call logs for a selected user for the last 90 days.

You can get for a specific call the Audio Quality Details as well:

How about the Shell?

As can be expected, the call statistics can also be retrieved using the powerful Exchange Management Shell, and using the Exchange cmdlet “Get-UMCallSummaryReport”.

And for the user call logs there is the cmdlet “Get-UMCallDataRecord”

which will give me a list like the one below…

Ilse