When customers receive an email with a suspected virus, they often ask “ What do I do now? ” This blog post helps answer that question and guides you through our recommended process. This is intended for customers using Office 365 or Exchange Online Protection...

In the last related blog post we gave some introduction about Exchange Online Protection (EOP), what needs to be done when EOP is not working as desired and spam email troubleshooting process and classification. In this blog we will be moving further...

Probes are one of the three critical parts of the Managed Availability framework (monitors and responders are the other two). As I wrote previously, monitors are the central components, and you can query monitors to find an up-to-the-minute view of your...

Update 8/26/14 : changed the resolution to include the release of Exchange 2013 Cumulative Update 6 (CU6). An important update is now available to resolve issues customers are currently experiencing when using the Hybrid Configuration Wizard (HCW...

I wanted to write a series of blog posts talking about email spam in Office 365. While majority of spam mail is blocked by the Office 365 mail security gateways, there are no perfect systems that will block 100% of spam all the time, some can still get...