One of the biggest cultural impacts of using Instant Messaging and UC technology in a business context is the way that people tend to check the status of someone before contacting them. It’s a relatively rare occurrence to get an internal phone...

Productivity gurus wax on about how gaining and maintaining control of your never-ending to-do list starts with the way you prioritise, and how you build discipline in working through your task list rather than being distracted by less important “stuff”...

If you're regularly part of a Lync call which involves presenting slides, here's some best practice that everyone should know about. In a nutshell - don't share your whole desktop to show the PowerPoint slides; don't even share PowerPoint as a single...

One of the potentially confusing aspects of the Windows 8 Consumer Preview is the fact that it has two web browsers built in – the Internet Explorer we know and love has been updated to IE10 on the desktop, and a new IE10 browser has been added into the...