A tip this week concerning best practices for using Enterprise Voice in OCS or Lync for making and receiving voice calls… Participating in OCS/Lync Calls: Use a wired* connection when you are on OCS/Lync calls. (Performance over WIFI will...

As well as serving us up a daily delight by way of its home page image, Bing continues to add and innovate other interesting and useful ways to help us find information. There are many examples of where a 10-second Bing search could save time or provide...

We’ve all had unwanted emails from external sources – so-called “Spam”, after the famous Python sketch that featured a café with Spam in every dish on the menu. A further menace is “Corporate Spam”, or stuff that you don’t want, but which originates from...

This tip came about after one reader asked if there was any way to highlight email, in Outlook, that came from a set of external addresses [in short, it kind-of is, but it’s not so straightforward] . There’s a more universally useful tip lurking...

Everyone can see their PC slow down inexplicably, but getting to the bottom of why can be tricky. It could be an occasional task that’s running (like an update being applied to Anti-Virus software), or perhaps something more sinister is going on – a badly...