Here's an appeal - nearly 8 years ago, I wrote* a little COM addin for the-then new Outlook 2000, which "compressed threads". The idea was that it could take an email thread (eg a discussion over a period of time and a number of responses, from any number...

In part 2 of my book post about design (part 1 was earlier this week ), I'll revisit an old title which is still great reading for anyone interested in cognitive theory or design. It was written by Donald Norman , and first published nearly 20 years ago...

For various reasons, I've been testing & driving several different cars lately, a process I quite enjoy - getting to know the foibles of the car's cockpit, playing with the various toys and gadgets, as well as actually learning how to drive each one...

I am feeling under the weather at the moment. Been off work for a couple of days with what seems to be some kind of chest infection. I finally decided to stop waiting for it to go away on its own, and went to see the doctor - starting by looking at the...

When Microsoft first announced the Unified Communications strategy & partnerships last year, one of the pictures that was shown off was of a prototype "Communicator phone" - a networked device which could be used to make phone calls through the Office...