• I cannot upgrade my SharePoint site collections to 2013 after the Wave15 upgrade

    I have received this common question for customer’s Office 365 Education tenants who were upgraded to Wave15.  They receive this error:

     

    Prepare for takeoff!

    Upgrade is currently disabled for your site collection. Please check back later to see if it has been unlocked for you.

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    The resolution to this issue is found here.

     

    You can watch the step by step on how to fix this here as well:

     

  • Office Mobile available for iPhone and Android Phones

    Over on the Office blog there have been a couple of announcements. If you’ve got an Office 365 subscription (A3 or A4, or the Office ProPlus subscription and others) then you can now get Office Mobile for Android Phones and the iPhone!

    Office Mobile is the official companion to Microsoft Office. Word, Excel and PowerPoint documents look great on your phone, thanks to support for charts, animations, SmartArt Graphics, and shapes. When you make edits or add comments to a document, the formatting and layout remain intact. When you return to your PC or Mac, your document looks like it should.

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  • The Service Upgrade

    Over the course of the year until the end of September 2013, we are going to be rolling out the new Office 365 Education service to existing customers who are on the “pre-upgrade Office 365”. 

    The service upgrade for Office 365 will deliver exciting new features, including:

    The new Office

    • If you have purchased a subscription to Office, you will get the clean, new look; expanded support for smartphones and tablets, all delivered with the new, fast, Click-to-run deployment technology.

    Exchange Online

    • Outlook Web App has a new look optimized for easy touch-access on tablets and mobile phones.
    • Improved anti-malware protection, that can prevent malware from ever reaching inboxes.

    SharePoint Online

    Lync Online

    • New Lync Web App which delivers a full Lync Meeting experience with high-definition video and VoIP, all from a browser.
    • One-click meeting access: whether you're at the office or on the road, you don't need to remember dial-in numbers and passcodes.

     

    The Microsoft Online Portal is the primary means of communication about your service upgrade, but the technical contact listed for your Office 365 tenant will also receive emails notifying you about the service upgrade.

    For more information on the service upgrade and what tasks you should be doing post upgrade, checkout the Service Upgrade Guide.
  • SkyDrive Pro apps for Windows 8 and iOS

    Sneaking in at the tail end of last week Senior Product Manager for SharePoint, Mark Kashman (@mkashman) announced over on the Office 365 technology blog that SkyDrive Pro apps are now available for Windows 8 and Apple iOS for SharePoint Online users in Office 365.

    Both apps are available in their respective Windows Store and Apple App Stores NOW!

    Learn more about SkyDrive Pro app for Windows 8 and SkyDrive Pro app for iOS on Office.com.