• Where can I find end user training for Office 365?

    This was a question from a university in Nebraska moving to Office 365 for Education for faculty and staff.

     

    Here are some links you can provide to your end users or you can download the recorded sessions and host them on an intranet site:

     

    Office 365 Training materials

     

    Office 365 Jump Start training for IT Pros

    http://technet.microsoft.com/en-us/edge/ff832960.aspx?category=Jump%20Start

    Adopting Microsoft Office 365:  End User Training Webcast Series

    TechNet Webcast Series: Introducing Office 365 to Your End Users

    Date: Monday, May 9, 2011

    Time:  1:00 PM PST

    Abstract: Are you planning on rolling out Microsoft Office 365 to your organization? You're familiar with the back-end cloud benefits, but how does Office 365 affect your users? In this fast-paced 60-minute presentation, we discuss strategy to make sure that your business captures the productivity gains that are possible with Office 365. Topics include planning pre-rollout training, generating excitement among your users, easing the tension of deployment day, and providing ongoing resources. Presenter:  David Grimsman, Lead Trainer, BrainStorm.

    TechNet Webcast:  End User Tips and Tricks for Office 365: Focus on SharePoint Online

    Date:  May 12, 2011

    Time:  9:00 AM PST

    Abstract:  Are you wondering what Microsoft SharePoint Online is and how it impacts your organization? Are you curious about what role it can play in your employees' productivity experience? Join us for a fast-paced 60-minute session that is designed to highlight the most exciting features of SharePoint Online. An instructor showcases a tip or a feature every few minutes, which provides you with a broad and real-world understanding of what the platform can do for your users. Topics include collaborating with team sites, simplifying document access through Microsoft Office Web Apps, coauthoring content by using Microsoft Office and SharePoint Online, automating business processes, and improving communication with Microsoft Lync Online integration. Presenter: David Grimsman, Lead Trainer, BrainStorm.

    TechNet Webcast:  End User Tips and Tricks for Office 365: Exchange Online with Email

    Date:  May 12, 2011

    Time:  1:00 PM PST

    Abstract:  Are you wondering what Microsoft Exchange Online is and how it impacts your organization? Are you curious about what role it can play in your employees' productivity experience? Join us for a fast-paced 60-minute session that is designed to highlight the most exciting features of Exchange Online. An instructor showcases a tip or a feature every few minutes, which provides you with a broad and real-world understanding of what the platform can do for your users. Topics include organizing your inbox in Microsoft Outlook 2010, connecting with your contacts, accessing your email anywhere on any device, and keeping track of your day in Outlook 2010.  Presenter:  David Grimsman, Lead Trainer, BrainStorm.

    TechNet Webcast: End User Tips and Tricks for Office 365: Get the Most out of Lync Online

    Date:  May 13, 2011

    Time:  10:00 AM PST

    Abstract:  Are you wondering what Microsoft Lync Online is and how it impacts your organization? Are you curious about what role it can play in your employees' productivity experience? Join us for a fast-paced 60-minute session that is designed to highlight the most exciting features of Lync Online. An instructor showcases a tip or a feature every few minutes, which provides you with a broad and real-world understanding of what the platform can do for your users. Topics include viewing Lync Online presence in your applications, managing conversations, sharing your desktop with others, and hosting an online meeting.  Presenter: David Grimsman, Lead Trainer, BrainStorm.

    Adopting Microsoft Office 365 Deep-Dive:  End User Training Webcast Series

    Following just a week after Tech Ed, this three-day Jump Start class is specially tailored for IT Professionals looking for real-world proof of how cloud-based Office 365 enables you to solve more problems from more places. Register for all three!

    Day One:  Office 365 Platform

    Date:  May 24, 2011

    Time:  10:00 AM – 4:00 PDT (Live Online Training)

    Topics:

    · Microsoft Office 365 Overview for IT Pros

    · Deploying Clients for Office 365

    · Administration & Automation using PowerShell

    · Identity and Access Solutions

    · Directory Synchronization

    Day Two:  Exchange Online

    Date:  May 25, 2011

    Time:  10:00 AM – 4:00 PDT (Live Online Training)

    Topics:

    · Microsoft Exchange Online Overview for IT Pros

    · Exchange Online Administration

    · Staged Exchange Online Migration

    · Hybrid Options with Exchange Server & Exchange Online

    · Exchange Online Archiving & Compliance

    Day Three:  Lync & SharePoint Online

    Date:  May 26, 2011

    Time:  10:00 AM – 4:00 PDT (Live Online Training)

    Topics: 

    · Microsoft Lync Online Overview & Configuration for IT Pros

    · SharePoint Online Overview

    · SharePoint Online Administration

    · SharePoint Online Extensibility & Customization

    · Office 365 Deployment Overview

  • OWA and Client Authentication

    OWA URL

    So you are deploying Office 365 in a hybrid configuration. Of course you want to configure the clients to go to the same URL. It would not be seamless and that is the goal of a migration. So if you have a URL that is https://mail.contoso.edu/owa on Friday you want the same thing on Monday. You have two options:

     

    1. Tell users new URL for migrated users (probably not the options you want) it would be something like http://mail.office365.com/owa/contoso.edu

    2. set the targetOWAURL in the organization relationship. Set-OrganizationRelationship – TargetOWAURL https://mail.office365.com/owa/contoso.edu

     

    For the second option you should also create a CNAME to redirect the OWA request. Create the CNAME so that mail.contoso.edu redirects to mail.office365.com…. be sure to create internal and external records for split DNS scenarios.

     

    CLIENT Authentication

    The second question I’m getting often is about client authentication. For internal domain joined machines the SSO will work but requires you to tweak the IE configuration. Add the domain in question http://*.contoso.edu to the local intranet sites in IE.

    For SSO to work with both Chrome and Firefox you need to make a change to your IIS configuration for your ADFS installation if you have indeed selected the federation approach. For these client to work you need to relax the settings in IIS for Windows authentication. This is because Chrome and Firefox don’t support Extended Protection. Doing this does provide you with a security risk and therefor isn’t recommended. http://msdn.microsoft.com/en-us/library/dd639324(v=vs.90).aspx

     

    • Start >Administrative Tools >IIS Manager
    • Expand: <server-name>, Sites, Default Web Site, and adfs
    • Select the lsapplication and double-clickAuthentication
    • Select Windows Authenticationand selectAdvanced Settings....
    • Set Extended ProtectiontoOff and clickOK

    An alternative to this is use Forms Based Authentication instead of Windows. To do this you need to make the changes outlined in Steve Syfus’s blog here. Thanks Steve!

  • BETT 2012: School in a Box Presentation Slides & eBook

    Reflecting on a great BETT, thanks to everyone who stopped by our stand, one of the most popular sessions within our Theatre Stand was the School in a Box presentation delivered by our Schools Business Managers, Sean O’Shea and Mark Reynolds.

    Delivered in their unique and entertaining way, both Sean and Mark did an amazing job at presenting a new concept for ICT delivery within schools that supports the idea that there is an empowering alternative for school leaders in how they use IT, and the cloud in particular, to deliver next generation learning experiences.

    If you missed their session, or want a copy of their slides to share with colleagues, the full deck can be viewed/downloaded below.

    A copy of the eBook that stimulated the School in a Box movement can also be downloaded below.

    If you would like to learn more about School in a Box, Nviron, in conjunction with Microsoft, are running an a free half day seminar in Cheshire (J11, M56) on 6th February focusing on Cloud computing in Education. With a focus on Office 365, Live@edu and Microsoft Hyper-V & System Center, this event offers a unique opportunity to build on the content shared via the presentation and eBook above and learn how School in a Box can help transform how you think about the delivery and consumption of ICT in your school.

    Location and registration details are available via the Nviron website.

  • How can I find out what enhancements/updates are made to Office 365 on an ongoing basis?

    We just added a new ‘Service Update’ website to the Office 365 Wiki where you can see all the updates added to the service in chronological order. This is useful to learn what new features and capabilities are being added to Office 365 service and when they were added.

     

    What are some of the new capabilities added to Office 365 in the last two months (Dec 2011/Jan 2012)?

    • Updated Service health dashboard – more details on each Office 365 service along with drill down capabilities for more details and status:

    image

     

    • Lync Online web scheduler

    For users who don’t have Outlook or Outlook for Mac (e.g. students), you can now schedule Lync conferences via the web:

     

    image

     

    • Exchange 2010 Sp2 Hybrid Wizard support

    If you are deploying in a hybrid configuration with Exchange 2003+ on prem and Exchange Online, this Exchange 2010 Sp2 Hybrid wizard automates about 50 manual steps required to configure a hybrid scenario (calendar sharing, connectors, migration, etc):

    image

     

    • Lync Mobile clients support

    Added Windows Phone 7, iPad, iPhone, Android and Nokia Lync Online mobile client support

    image

     

    • Migration enhancements – can bump up to 50 migration threads, batch and scheduled migration support
    • Group naming policies

    You can add group suffix and prefixes for everyone who creates groups to adhere to:

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    • E-discovery enhancements – faster discovery searches, new pop out window, etc.
    • GUI Exchange retention policy and retention tags management

    This was formerly only available via PowerShell. You can now use the web admin portal to manage these:

    image

    • Sender photos in OWA – photos in AD can be surfaced in OWA

    Visit the Office 365 Service Update site directly here.

  • SkyDrive and Office Web Apps

    For schools, colleges and universities looking for a powerful tool for their students to help them better collaborate on group projects, SkyDrive and Office Web Apps is the ideal solution.

    Those looking for a web based solution often think about Google Docs. While tools such as this may work well for simple tasks, they may not have the features you need to create professional documents. You can also have formatting issues when you move between these apps and Office.

    You could also use a “file cloud” like Dropbox, but these tools aren’t really designed for collaboration, and they don’t let you work simultaneously with others on a document.

    Faced with these choices, many people decide to work independently and email files back and forth. This makes it hard to know if you’re working on the latest version of a document, and sometimes you can run into attachment limits. It also can take a lot of time to piece together different Word documents or PowerPoint presentations from multiple email messages.

    With SkyDrive, you have a better option. Students can store all their files in one place, so everyone can access the latest version. They can also use free Office Web Apps for basic editing from any browser.

    More specifically, SkyDrive and Office Web Apps allow you to more easily manage the following:

    • SkyDrive and the Word Web App let students work together on the same document from different computers
    • Let everyone in the group work on the same presentation file – even at the same time – from any PC, Mac, or just a web browser with the PowerPoint Web App
    • Easily share the presentation and let everyone see it the way it was intended to look by uploading the file to SkyDrive and viewing it with the PowerPoint Web App
    • Access and collaborate on files in almost any web browser even if Office isn't installed on that computer
    • Spend more time actually working on a spreadsheet or model and less time reformatting or organizing it
    • With OneNote, keep notes synced across all of your computers and even your Windows Phone or iPhone
    • Easily open and print your documents from the library or computer lab at school

    SkyDrive and Office Web Apps make sharing easy. Learn more about how your students can start embracing these powerful tools, also offered as part of Live@edu, today.

    By Tim Bush