• What do I need to do to prepare for Office 365 for Education?

     

    Welcome to our new blog!  My name is Mark Garcia and I have been blogging on the Three UC Amigos blog for the past 3 years with some great customer reach. I have recently moved to the Office 365 for Education team as a Cloud Architect. I look forward to sharing some great technical information with you around Office 365 for Education.

    My first post I figured should be around what do you need to do to prepare for Office 365 so I put together a list of steps:

    Step 1: Understand what the Office 365 services provide using the Service Descriptions

    There are some excellent detailed Office 365 service descriptions written and updated by the product team. Note: the Office 365 for Enterprises service description thus far can be leveraged for Office 365 for Education as there are no major deltas between the tenants with the exception of SharePoint Online.

    If you want the technical nitty gritty details about the offering I would not continue on to step 2 without downloading and reading ALL of the service descriptions. I have found these answer a vast majority of your Office 365 functionality questions. Trust me - it will save you time hunting for functionality answers down the road if you pre-read all of these service descriptions as a first step.

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    Grab the Office 365 service descriptions here.

     

    Step 2: Watch the Office 365 training videos

    If you are going to administer Office 365 here are some excellent Office 365 administrator training videos I would add these as a must watch:

    Office 365 Jump Start (01): Microsoft Office 365 Overview for IT Pros
    Office 365 Jump Start (02): Deploying Clients for Office 365
    Office 365 Jump Start (03): Microsoft Office 365 Administration & Automation Using Windows PowerShell™
    Office 365 Jump Start (04): Microsoft Office 365 Identity and Access Solutions
    Office 365 Jump Start (05): Microsoft Office 365 Directory Synchronization
    Office 365 Jump Start (06): Exchange Online Overview for IT Pros
    Office 365 Jump Start (07): Microsoft Exchange Online Administration
    Office 365 Jump Start (08): Microsoft Staged Exchange Online Migration
    Office 365 Jump Start (09): Hybrid Options with Exchange Server & Exchange Online
    Office 365 Jump Start (10): Exchange Online Archiving & Compliance
    Office 365 Jump Start (11): Lync Online Overview & Configuration for IT Pros
    Office 365 Jump Start (12): SharePoint Online Overview
    Office 365 Jump Start (13): SharePoint Online Administration
    Office 365 Jump Start (14): SharePoint Online Extensibility & Customization
    Office 365 Jump Start (15): Office 365 Deployment Overview

    Step 3: Read the Office 365 deployment guide

    To get a full understanding of all the Office 365 deployment steps there is excellent reference:

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    Visit the Deployment guide online here or download it here.

    Step 4: Read the Introduction to Office 365 for Administrators Guide

    This is a great site to learn about roles and administration of Office 365.

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    Visit it here.

     

    Step 5: Run the Office 365 Readiness tool and remediate any issues

    You need to determine if your on prem infrastructure is ready for Office 365. This Office 365 readiness tool can scan and analyze your infrastructure to determine potential issues BEFORE you being your deployment. It will check the following areas of your infrastructure:

    • Domains
      • Email domain discovery and number of users leveraging each domain
    • User Identity and Account Provisioning
      • Statistical information
      • Active Directory schema and forest/domain functional data
      • Trusts extract (checks for multi-forest constraints)
      • Directory Synchronization
        • Pre-requisite checks
        • Attribute assessment
      • Single sign on
        • Attribute assessment
    • Exchange Online
      • Statistical information
      • Public folder, public delegates, and proxyaddresses extract
      • 3rd party and unified messaging proxyaddresses information
    • Lync Online
      • Statistical information
      • SIP domains summary
    • SharePoint Online
      • User object count assessment
    • Client and End User Experience
      • Summary of domain joined machines for rich experience/SSO readiness
    • Network
      • Port analysis on certain Office 365 endpoints
      • DNS records assessment

    Grab the O365 Readiness tool here.

    The output of this tool will more than likely point out objects or things that need to be remedied prior to your Office 365 deployment. I would not continue to Step 5 until this tool reports no major issues. In particular, pay attention to your Dirsync report as you will want to clean up any objects it says may be an issue when you configure Dirsync to sync your on prem AD objects to the cloud.

    Step 5a (if running Windows Server 2008 R2 Active Directory): Run AD Best Practice Analyzer (BPA) tool and remediate any Active Directory issues

    AD DS tool is installed by default when you are running Windows Server 2008 R2. This will help clean up any Active Directory issues prior to connecting to Office 365.

     

    Step 6: Walk through the Exchange Deployment Assistant – if you have Exchange On premises or are going greenfield to the cloud run this tool

    I recommend reviewing this site in detail to become familiar with the process and steps required:

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    This site offers Hybrid step by step for Exchange 2003/2007/2010 and Cloud Only step by step. Excellent references and information to help you:

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    You can also save the steps to PDF for offline reference. Excellent way to search the steps for reference. Go the Exchange DA site here.

    Step 7: Determine if your workstations are ready for Office 365:

    You can run this agentless MAP tool which will help you determine if your workstations are ready for Office 365 by providing you with reports based Office 365 minimum requirements. It will help you prior to your rollout get machines to the appropriate browser, memory, cpu, levels.

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    Grab the MAP toolkit here.

    Another option here is to leverage System Center Configuration Manager (SCCM), if you have this deployed, to scan your workstations and compare it against the minimum Office 365 workstation requirements here.

    Other helpful sites to help you prepare for deployment:

    Office 365 Community Wiki – get Office 365 FAQs and help information

    Office 365 Transition center – grab great information for end users, etc.

    Office 365 E-book – nice free e-book to read about the offering

    Office 365 Trust Center – review security and compliance information about Office 365

    Office 365 Setup accelerator – nice custom setup guide

     

    This is our first post to learning and getting prepared for Office 365.  Our team will post many more technical articles we learn that help customers or maybe a technical hurdle we overcame with a customer that may help you.

  • Welcome to Microsoft Education in the Cloud

    Hi everyone!

    As an evolution of our popular http://msftedublogger.wordpress.com/ blog, where we spent a lot of time looking at the tools and technologies behind Live@edu, we have now decided to move the blog onto our TechNet site... a kind of "get with the Microsoft program", as it were :)  Long term Live@edu blog subscribers will know that this blog started off life on Live Spaces before moving onto WordPress, and there it has lived for a while.

    So what can you expect with this move? Well, more of the same kind of content on Live@edu and very soon, new content topics on the components that make up (and support) Office 365 for education!  What is also great is that the blogging team has expanded.  Over time, you can expect to hear from:

    • Mark Garcia, Education Cloud Architect for Microsoft
    • Greg Katz, Education Cloud Architect
    • Derek Seymour, Cloud Solution Specialist
    • Michael Icore, Cloud Solution Specialist
    • Erik Desbois, Cloud Solution Specialist
    • Mark Dunkel, SharePoint Technical Specialist
    • Kris Kattula, SharePoint Solution Specialist
    • ...and yours truly, Jonny Chambers, Specialist Manager for US Education

    As ever, we value your input and questions, so get cracking on those... especially any topics you would like to hear about.

    All the best!

    Jonny

  • Configuring regional settings automatically

    Hello! Hej! હેલ્લો Ciao! Tere! नमस्ते Hallo!

    No matter where you are in the world it seems there’s a word for “hello”. Of course, it’s not always spelled the same way! Winking smile 

    The same can be said for many other words, so making sure that you’ve got the correct regional settings configured is important for spell checking and auto-correction. Just think - how many times have you gone for the @ symbol and ended up with “ instead?

    When provisioning new users in Live@edu you give them the option of choosing which settings are most suitable for them at first login:

    imageowa

    Occasionally users will pick the wrong language or time zone and this can lead to confusion and dissatisfaction with the service. It could also lead to an increase in support requests with your helpdesk; something I’m sure nobody wants! The good news is that there is a way to set this on behalf of your users so that they cannot make the mistake to start with.

    PowerShell

    It is possible, using Windows PowerShell, to prescribe these settings, for example:

    To set an individual user to English (UK), and GMT Standard Time:

    Set-MailboxRegionalConfiguration <mailbox-id> -Language en-gb –TimeZone "GMT Standard Time"

    To set all users in the tenant to English UK, and GMT Standard Time: Get-Mailbox – Resultsize unlimited | Set-

    MailboxRegionalConfiguration –Language en-gb –TimeZone "GMT Standard Time"

    To retrieve settings for all users in the tenant:

    Get-Mailbox | Get-MailboxRegionalConfiguration

    Once these options are set users are not presented with the choice on first login, instead they are taken straight to their inbox. Users you create after running this command are not automatically configured, so you may want to run the command per-user for users created one-by-one throughout the academic year.

    Dictionary

    One thing the code above doesn’t do is set the dictionary settings for your users. The default setting is for English (US) but most will want English (United Kingdom).

    image

    The correct dictionary can be set in the mail options, as above. As part of a welcome note, orientation lesson, or campus publicity it may be useful to point out that users can change their default dictionary.

    PowerShell is a brilliant tool for performing advanced configuration of Live@edu. There are many features that cannot be controlled using the Exchange Control Panel. I definitely recommend checking out the PowerShell cmdlets reference on Outlook Live Help, and taking some time to get to grips with using PowerShell to manage the service.

  • Using more than 1 Windows Live ID at a time…

    Hotmail users, rejoice!

    A comment that I get quite often is that it’s “not possible to user more than one Live ID at a time”; that is to say that you can’t be logged into Live@edu at the same time as being logged into Windows Live Hotmail. That’s half true. Let me explain…

    WL-ID_v_rgbLive@edu can provide the great range of services that users get because it uses with Windows Live ID service as a means of authentication. Every single user gets a Live ID and this gives them access to all of the Windows Live services as well as Exchange Online.

    Because Windows Live Hotmail users also have Live IDs they cannot be logged into Windows Live services at the same time as another account – whether that’s another Hotmail account, a Live@edu account or any other account associated with a Live ID; however, there are ways around this!

    Option 1: Private browsing

    Many web browsers today, including Windows Internet Explorer 9, allow for some kind of private browsing mode, here’s how it looks in Windows 7:

    1 2 3

    Internet Explorer

    Firefox

    Chrome

    By right-clicking on the taskbar icon you can open up a private browsing window that will allow you to log in to your ‘other’ Live ID at the same time as your Live@edu account.

    Option 2: Desktop client

    Another option would be to connect a desktop client to your mail accounts. Microsoft Outlook 2010, or Windows Live Mail both provide great ways to manage your email from your desktop without ever needing to login through a browser. By utilising the power of a desktop client you no longer clash with multiple Live IDs in the same browser session – but obviously, this requires you install some software on your PC.

    Outlook_256x WLMail_256x256

    Option 3: Connected Accounts

    Third in the list would be the amazing “connected accounts” feature of Live@edu. Connected accounts allows you to hook up your favourite personal email accounts to your Live@edu mailbox allowing you to check, send and receive mail all from one place, whether that’s the browser or your desktop mail client.

    Used in conjunction with an inbox rule, it’s possible to connect your Hotmail, Gmail or other favourite mail account and deliver mail into a separate folder allowing you to view your institution mail and personal mail on the same screen, at the same time – no need to log out of one account to access another, or open a private browsing session.

    image

    Accessible through the options in the Outlook Web App you can follow the wizard for connecting up your accounts, you can see above that two accounts have been connected.

    Choice

    The three options above aren’t exhaustive, but they are probably the most common workarounds for the multiple Live ID limitation. By giving users several options they can pick a workaround that best fits with their usage scenarios.

    Have you found a different way to manage multiple Live IDs? Let us know in the comments!

  • Action required: Changes to Live@edu SSO Toolkit

    Important Changes

    As per the recent posting on Outlook Live Answers, there are some changes that will need to be made if you are using SSO.

    The URL used to validate a Windows Live ID is changing, so any single sign-on solutions that are built using the Microsoft Live@edu SSO Toolkit must be modified to change the URL value, or users will not be able to log in through single-sign on. Depending on your implementation, this is a simple change to one line in a configuration file or in the code, and does not require new certificates. The new URL is available beginning now, so changes can be made anytime up to October 1st.

    What is changing?

    The only change is to the URL used to validate a Windows Live ID.

    Old: https://ppsacredential.service.passport.net/pksecure/PPSACredentialPK.srf

    New: https://api.login.live.com/pksecure/PPSACredentialPK.srf

    Timeframe

    The new URL can be used starting now, and must be changed by October 1.

    Important: The old Windows Live ID URL will be retired on October 1, so changes must be implemented by then or users will no longer be able to log in.

    A new version of the Live@edu SSO Toolkit with updated sample code for the GetSLT method and updated documentation will be available to download from Microsoft Connect on August 25, 2011.

    Action Required

    If you have a single sign-on solution built with the Live@edu SSO Toolkit, check with your Microsoft Partner to make sure they have updated your solution.

    If you developed your own solution, update the Windows Live ID server URL. In the SSO Toolkit sample code, this URL is set in the CredentialWebServiceUrl parameter in the GetSLT method.