Dirsync is required to support Single Sign On (SSO) and creates Mail Enabled Users (MEU) in the cloud tenant. Installing Dirsync allows you have a unified Global Address List (GAL) between on-premise and cloud (Office 365). It also allows you to on-board/off-board users to and from Office 365 (this requires a 2 way sync).
Note: When user accounts are first sync’d they are marked as non-activated (therefore do not consume any licenses)
Here are the steps for installing and verifying Disync has completed. Also to verify Dirsync has completed check the event logs for:-
- Source = Directory Synchronisation with an Event ID of 4 ‘The export has completed’
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| Steps | Action |
| Activate directory synchronisation from the online portal | Sign in to the online portal https://portal.microsoftonline.com, under Admin (as per above steps) click users |
| Select ‘Activate’ Active directory Synchronization
Note: User users that there are no synchronized users from your on-premise AD |
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| Select Step 3 ‘Active directory Synchronization’ and click ‘Activate’ |
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| Select ‘Yes’ to activate Directory Synchronization |
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| Now we need to install the Directory Synchronization Tool | Launch the Directory Synchronization Tool by double clicking on Dircync.exe |
| Click next on the welcome screen |
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| Accept the license agreement and default install location | |
| The Directory Synchronization Tool will install and click finish when it’s completed | |
| On the Directory Synchronization server launch ‘directory Sync configuration’ and click next on the welcome screen | |
| Specify your Office 365 administrator credentials | |
| Specify Enterprise Admin credentials to create the service account
Note: The credentials specified here are not saved or cached in memory. | |
| Click Next on the configuration page | |
| Verify the ‘Synchronize directories now’ is selected and click finish | |
| Review the wizard and click ok | |
| Verify users have been synchronized
Note: If might take a few minutes for the user appear, if they don’t appear refresh your browser | Sign into the online portal https://portal.microsoftonline.com |
| All changes to the user account needs to managed on-premise and then the changes will synchronised to Office 365 by the directory synchronization tool. | On the home page, select ‘Admin’ the under management select ‘Users’ |
| Directory synchronization will occur every 3 hours, but you can force synchronization if required | Navigate to C:\Program Files\Microsoft Online Directory Sync and Double-click DirSyncConfigShell.psc1. Then run Start-OnlineCoexistenceSync
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| Update your domain to a shared domain | On the home page, select Admin and then manage under Exchange Online (this takes you into the Exchange Control Panel (ECP)) |
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| In the ECP, select ‘Mail control’ then ‘domains and Protection’ and select company.com as a shared domain |
Written by Daniel Kenyon-Smith