I was in Office Depot a few weeks ago, and saw that they had fountain pens on display, so I picked up a Waterman Phileas. A few weeks have passed with it sitting on my desk, but this afternoon I decided to open it up and put it together. Thus, pen in...

When a user resets their password, what happens? What about if ALL your users reset their password? Can your infrastructure handle it? Are there "special" changes that you'd want to make? More importantly, this is probably such an edge case that it's...

In the past couple of months, I've been asked at least 3 or 4 times how MS IT determines where on their network to place domain controllers. The questions are usually coming from larger, enterprise type customers and usually sound something like this...

Engineers in Microsoft IT spend an unusually large amount of time talking to customers answering questions which start with: How Does Microsoft IT Do...<fill in the blank here>? I'm going to try to start to post some of the more common...