I am no longer in the support business because I have retired. I would however like to know about the windows Family Pack for Windows 7, and how to obtain the copy that will give me Windows 7 for 3 of my several Computers. I have supported Microsoft Operating systems for about 25 years starting with DOS and going on from there. I even did support to Microsoft employees using our equipment.I would get calls on how edo I use this command or something of that sort. I would now like to get some of the goodies I think I have earned through years of sservice and support of Microsoft Products.