• You cannot click the “Next” button to if you use https:// prefix in the server filed when you configure a Microsoft Exchange Online account on an Android phone

    Posted over 3 years ago
    by danma_}
    [Symptoms] Consider the following scenario: - You have a Microsoft Exchange Online mailbox user account. - You have an Android phone that supports Exchange ActiveSync. - When you add the mailbox account on the phone, you input a Microsoft...

  • IE9 download manager freeze at 99% and “1 sec remaining”

    Posted over 3 years ago
    by danma_}
    Recently some customers reported that sometimes downloads seem to hang at “1 sec remaining” and 99% in the new IE9 download manager. Actually the files seem to be complete as renaming the “.partial” files seems to work. There...

  • Yi Ruan Bluetooth driver update broke your bluetooth? Roll back it!

    Posted over 3 years ago
    by danma_}
    Recently, some customers reported that after they ran Windows Update and installed Yi Ruan Bluetooth driver, the bluetooth devices like mouse or keyboard was not working any more. Resolution: Follow the steps to roll back to the old driver, : ...

  • The server that has multiple CPUs with different CPU revision and stepping is no boot after Hyper-V role is enabled

    Posted over 3 years ago
    by danma_}
    Symptom: You recently install a Windows Server 2008 R2 and patched SP1. The server (typically HP server) has multiple Intel CPUs, e.g. two Intel (R) Xeon(R) CPU 5160 3.00GHz. You then enable the Hyper-V role, it required a reboot. But after...