• User profile cannot be loaded with event ID 1509, 1504

    This is a user profile issue. Some clients log on with temporary profile with error “User Profile Service failed the logon. User profile cannot be loaded”. Event id 1509 can be found in the application event log. The detail of the event...
  • Print Management Console on remote machine shows no printers

    We found another printing issue from the forum. See details below: You have a Windows Server 2008 R2 as printer server. You use Windows 7 as a client to remote manage the printers. You opened Printer Management Snap-in and added the printer server...
  • Printer access problems after KB2347290 installed

    Here is a hot issue between one hotfix and web application. If you have a web application running on windows 2003 and windows 2008. and using AMYUNI PDF Converter (or other same kind)to convert documents to PDF. This has no any problem at all. After you...
  • Media Player 12 auto-play behavior when inserting audio CD

    These days, we find a interesting problem from the technet forum. You are using Windows Media player 12 to play a video, then insert an audio CD, WMP will stop the video and begin playing the CD. Obviously it's annoying. Even tried changing the AutoPlay...
  • Windows 7 Upgrade Advisor tool failed to run with error message “Windows 7 Upgrade Advisor was unable to reach the Microsoft server for compatibility information. Check your internet connection and try again later.”

    This is an upgrade issue we want to share with you. When you run the Windows 7 Upgrade Advisor tool on a system that must use a proxy in order to access the internet you receive the error: "Windows 7 Upgrade Advisor was unable to reach the Microsoft server...