• Error Code 0x80070424 with Windows Firewall and "Base Filtering Engine Service" Not available in services database list.

    Recently, many customers reported the Windows Firewall issue. This seemed to be caused by a wide spread malicious application.

    Symptom:

    The error message "Windows Firewall can't change some of your settings. Error code 0x80070424" will pop up when you try to change the Windows Firewall settings. In the meantime, when you restart the system, it might pop up an error saying that "Base Filtering Engine Service" could not be found in the system.

    Please note that the same error code could pop up when you try doing anything in Windows Defender.

    Resolution:

    Download the registry files (You can also export HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE from another working Win7 PC)
    1055.BFE.reg

    0677.mpssvc.reg

    Launch and import them to registry

    Restart your PC

    Now,open RUN and type

    regedit and click ok

    go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE

    Right click on it-permissions

    Click on ADD and type

    Everyone and click ok

    Now Click on Everyone

    Below you have permission for users

    Select full control and click ok

    Now,open RUN and type services.msc and click ok

    start base filtering engine service and then windows firewall service

    Good luck

    Note:Modifying REGISTRY settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of REGISTRY settings can be solved. Modifications of these settings are at your own risk...

     

    Threads that you can reference:

    "Base
      Filtering Engine Service" Not available in services database list

    Error
      Code 0x80070424 with Windows Firewall, Defender in Windows 7

    Windows
      7 - Unable to start Windows Firewall

    Error Code
      0x80070424 with windows firewall and windows defender Error Code 0x80070424,
      please help

    Windows
      7 - Windows Firewall missing from Services Menu and Error 0x80070424

  • Error: "We couldn't create a new partition or locate an existing one. For more information, see the Setup log files." when you try to install Windows 8 (CP)

    Symptom:

    You try to install Windows 8 (CP), and encountered the following error:

    "We couldn't create a new partition or locate an existing one.  For more information, see the Setup log files."

     

    Resolution:

    Try to following methods:

    1)Check if you have an SD Card in the system. If you do, you remove it and run setup again.

    2) Once the setup fails to find the partition, just close the setup window (the top-right-hand side red X does the job).

    From that point, you should be brought back at the initial setup screen.Choose "Repair" then go to the advanced tools and start the command line.

    Start DISKPART.

    Type LIST DISK and identify your SSD disk number (from 0 to n disks).

    Type SELECT DISK <n> where <n> is your SSD disk number.

    Type CLEAN

    Type CREATE PARTITION PRIMARY

    Type ACTIVE

    Type FORMAT FS=NTFS QUICK

    Type ASSIGN

    Type EXIT twice (one to get out of DiskPart, the other to exit the command line tool)

  • You may experience that DVD drive is not recognized in Windows 8

    Symptom:

    After you install Windows 8, you may find the CD/DVD drive is not recognized.

     

    Resolution:

    1. Run Command Prompt as an  Administrator. Type cmd in Windows 8 Metro UI and press cltr+shift+enter

    2. Type following and say enter

    reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

    3. Reboot the system

    4. Verify if the problem has been resolved.

  • Error message "Your client does not support opening this list with Windows Explorer" when you try to "Open with Explorer" on a SharePoint document library in Office 365 site

    [Symptoms]

    When you log on to the SharePoint online site by using your Office 365 account, navigate to a document library and click “Open with Explorer” button on the ribbon, you receive the following error message:

    Your client does not support opening this list with Windows Explorer

    [Resolution]

    To successfully make “Open with Explorer” work, we need ensure the following:

    1.  WebClient service is started 

    WebClient service which the WebDav protocol enables Windows-based programs such as Windows Explorer to create, access and modify Internet-based files.


    Important Note: 
    If you are running a server type Windows OS, for example, you use Window Server 2008, install Desktop Experience feature first to get  WebClient service installed.

      1. From the Start menu, point to Administrative Tools, and click Services.
      2. Scroll down, right-click WebClient, and click Properties.
      3. In the Startup type list box, click Automatic.
      4. Click Apply.
      5. In the Service status section, click Start.
      6. Click OK.

     

      2.    You have supported Web browser

    For a list of supported Web browsers and support level information, please visit:
    Plan browser support
    From the page you can see it’s recommended to use 32-bit Internet Explorer 7,8,9.

    Note: “Open with Explorer” may not work if you have 64-bit Internet Explorer and 64-bit Microsoft Office installed.

     

    3. Add https://*.sharepoint.com to Local intranet site

    To configure Web browser, open “Internet Options” menu, navigate to the “Security Tab”, and add https://*.sharepoint.com to Local intranet site.

     

    Then restart the browser and try it again.

    =======

    > If you have tried the above methods, however “Open with Explorer” still does not work, try to make sure you have applied the latest updates on the system.

    > In addition, you can also try to enable Basic authentication on the client computer, by setting the BasicAuthLevel registry entry of the following key:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WebClient\Parameters

    For detailed steps, visit the following KB page.

    You cannot connect to a document library in Windows SharePoint Services 3.0 or Windows SharePoint Services 2.0 by using Windows shell commands or by using Explorer View
    http://support.microsoft.com/kb/841215

     

    If none of the above resolves your issue,  you can open a post for discussion in Office 365 community or contact Microsoft Support. 

    http://community.office365.com/en-us/f/154.aspx 

  • Automatic Update causes SVCHOST.exe high CPU

    Symptom

     

    SVCHOST high CPU.  If stopping  the Automatic Update service, the high CPU issue disappears.

     

    You can use the following method to verify whether it is AU caused SVCHOST high CPU.

     

    1.       Run the command to find the PID of SVCHOST which is running on Automatic Update service.

    Tasklist –m wuaueng.dll

     

    2.       Run the command to enforce client to Automatic Update.  In certain circumstances, high CPU issue may recur after running the command.

    Wuauclt /detectnow

     

    3.       Find the PID of SVCHOST which is running on Automatic Update service, monitor and verify if it causes high CPU for long time. High CPU for short time is normal and is not a problem.

     

    Solution

     

    If Automatic Update causes SVCHOST.exe high CPU, please refer to the following KB articles:

     

    http://support.microsoft.com/kb/916089/en

    http://support.microsoft.com//kb/927891/en

     

    You can try the following methods to resolve the issue.

     

    1.       Install update KB927891

    http://support.microsoft.com//kb/927891/en

     

    2.       If client still encounters persistent 100%CPU issue after installing update KB927891, please download and install the latest WSUS 3.0 client:

     

    32-bit versions

     

    http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe

     

    64-bit version

     

    http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x64.exe

    http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-ia64.exe

     

    The 2 updates (KB927891and WUA3.0 )to resolve AU related SVCHOST high CPU issue are available on WSUS now.

     

    KB927891 is available on WindowsUpdate /WSUS. It is listed as Critical Updates in WSUS. Please refer to:

    http://blogs.technet.com/wsus/archive/2007/05/22/latest-msi-dll-fix-927891-also-available-to-wu-wsus-today.aspx

     

    KB936301 is listed in WSUS as Critical Updates. It is to install on WSUS 2.0 SP1 server to upgrade Selfupdate tree to “WSUS 3.0” but keep the server as WSUS 2.0, so that client can get WUA3.0 by visiting WSUS selfupdate tree. Please refer to:

    http://blogs.technet.com/wsus/archive/2007/05/22/updates-for-wsus-available-today.aspx

     

    Based on our monitoring and customers’ feedback, the above two steps are able to alleviate the Issue.

     

    For the latest update about the issue, please refer to the following web site.

    http://blogs.technet.com/wsus/archive/2007/04/28/update-on.aspx

     

    If you have any question about the issue, please contact GCR PSS Security Support Group (shsecs@microsoft.com) to get further technical support.


     [v1]Is this supposed to be here?