Eileen recently blogged about an excellent resource for Outlook Users at www.outlooktips.net. Sign up for email updates or add their RSS feed to your aggregator and they'll send you regular Outlook tips. I had a weird attack of déjà vu though when reading their May 9th tip. They explained some simple steps you can take to give a more sensible name to the quick flags (red flag, blue flag and so on) in Outlook by creating a custom toolbar. Then I remembered: I demo'd that a few weeks back in one of my blogcasts. It's not a new tip by any stretch of the imagination but it's certainly a popular one judging by the amount of coverage it gets. But most importantly it's a really useful tip, so give it a try and let me know what you think.