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May 2009 - Posts

The Butterfly Effect applied to OCS Edge Server R2

Posted Monday, May 25, 2009 4:42 PM by ucspotting
Chances are that, if you live in one of the green countries from the picture below (courtesy of Wikipedia ), and if you tried to setup the OCS 2007 R2 Edge server role, you probably felt the frustration, combined with a little bit of despair and asked Read More...
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The OCPhone Update Wars: The Return of the LG-Nortel 1.0.199

Posted Saturday, May 23, 2009 11:51 AM by ucspotting
In a previous post, How to upgrade Polycom CX700 1.0.452.0 using the OCS 2007 R2 Device Update Service , I asked if someone could lend me an Office Communicator Phone Edition (OCPhone) with firmware version 1.0.199. Well, Minsoo Park from LG-Nortel (kudos Read More...
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The case of the disappearing tabs

Posted Thursday, May 14, 2009 3:28 PM by ucspotting
One of the coolest features of Office Communications Server (OCS) 2007 R2 is the Response Group Service (also known as Automatic Call Distribution – ACD – in telephony world), a technology that’s mostly used in Contact Centers, but that can be applied Read More...
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