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Monday, November 23, 2009 8:02 PM

How do I enable Exchange 2010 MWI with Call Manager 7.x?

With Exchange Server 2010’s new messaging waiting indicator feature, my customer, from a school district in Colorado, was trying to get this to work. Here is a reference I found: To enable MWI 1) Open Cisco Unified CM Administration 2) Click System > 
Posted by markga | 0 Comments
Friday, June 05, 2009 8:25 AM

Troubleshooting Exchange 2007 Unified Messaging whitepaper

There is nicely written whitepaper to help you troubleshoot and understand how Exchange 2007 Unified Messaging works. I pasted in a few whitepaper highlights below:   Exchange UM architecture: Shows a nice breakdown of the UM services and worker
Posted by markga | 1 Comments
Saturday, April 04, 2009 5:57 PM

Where should I place my Exchange UM server?

This is a common question I get since your PBX may not be in the same place as your mailbox servers.   Where do I put the Exchange UM components if I have a PBX in one location and an Exchange mailbox in another?   The typical rule of thumb
Posted by markga | 0 Comments
Thursday, October 23, 2008 11:37 AM

Addendum to previous post: When an Outside Caller leaves a voicemail, I get ‘A message from an unrecognized number’ in Outlook Voice Access

In my previous post around this, I mentioned there is an Exchange 2007 Rollup3 needed to resolve this problem but I need to be a bit more clear on that suggestion. The Rollup3 only resolves this behavior when the recipient of the voicemail is in one dial
Posted by markga | 2 Comments
Friday, October 03, 2008 11:21 PM

How can I delegate the UM administration to my telco team?

I had an Ivy league university ask about this.  There is a way to do this documented below:   General split permission model - http://technet.microsoft.com/en-us/library/aa996881(EXCHG.80).aspx . UM Split Permission model - http://technet.microsoft.com/en-us/library/bb266903(EXCHG.80).aspx
Posted by markga | 1 Comments
Friday, September 05, 2008 10:46 AM

How does faxing work with Exchange unified messaging?

I had this question from a university in the rocky mountain range.  With Exchange Server 2007 unified messaging, the UM server can directly detect a fax tone using the T.38 FOIP (Fax Over IP) standard and route inbound faxes to an extension. It does
Posted by markga | 1 Comments
 
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