http://blogs.technet.com/tristank/archive/2008/04/28/generic-troubleshooting-is-it-still-a-problem.aspxI've been doing this support thing for a while now. Frequently, the basics are what get overlooked when troubleshooting an issue, particularly an issue that seems complex on the surface. Often, though, you'll find that the detailed techniques lead youen-AUCommunityServer 2.1 SP1 (Build: 61025.2)http://blogs.technet.com/tristank/archive/2008/04/28/generic-troubleshooting-is-it-still-a-problem.aspx#3046218Mon, 28 Apr 2008 12:04:47 GMTd5e57398-b9ef-4490-9955-07cbb4e4a80d:3046218becn<p>wait - </p> <p>You know that many problems are fixed by updating to the latest version of a file - Yet you opened up a memory dump BEFORE bothering with windowsupdate.</p> <p>You have far too much foo</p>http://blogs.technet.com/tristank/archive/2008/04/28/generic-troubleshooting-is-it-still-a-problem.aspx#3046220Mon, 28 Apr 2008 12:11:03 GMTd5e57398-b9ef-4490-9955-07cbb4e4a80d:3046220tristank<p>Haha - I get involved at around the time that memory dumps become useful!</p> <p>WindowsUpdate isn't always realistic, but it is very often the best place to start.</p>