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.HDMP and .MDMP files
23 September 08 07:12 PM | tristank | 0 Comments   
Just a quickie – the rule is blog what you know, but I figure my speculation might be good enough here. A friend gave me an HDMP file and asked what I could make of it. After the usual “I could make a hat! Or a brooch! Or a dinosaur!” type stuff, I realized Read More...
What does it mean when there's no "broken page" icon in IE8?
10 September 08 06:59 PM | tristank | 0 Comments   
I was just catching up on some of my RSS feeds, and noticed that one of the pages I was at didn't have a broken page icon, but wasn't working quite right (some broken javascript in the photos area, I'm guessing... I'll investigate that next). I wondered Read More...
Generic Troubleshooting: "Is it still a problem?"
28 April 08 05:38 PM | tristank | 2 Comments   
I've been doing this support thing for a while now. Frequently, the basics are what get overlooked when troubleshooting an issue, particularly an issue that seems complex on the surface. Often, though, you'll find that the detailed techniques lead you Read More...

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