UC How To and UC Adoption and Training Kit
I found these resources a few months back and failed to blog about them for some reason. These represent content that is created with and for our own deployment as well as customer deployments. I like that the UC How To can be modified for the workload of the end user. If you have feedback on this content feel free to use the contact form as I don’t mind emailing you or calling you for follow up.
UC How To The Microsoft Unified Communications “How-To” training tool is a Microsoft Silverlight™ 2 application that provides step-by-step instructions for common UC tasks. You can customize the How-To application to your company’s needs based on the UC features you’ve installed. For example, if you have installed all UC features except Communicator Mobile and Communicator Group Chat, you can modify the XML file so that those features and topics do not appear in the interface.
Unified Communications Adoption and Training Kit 2007 R2 The Unified Communications Adoption and Training Kit for 2007 R2 provides guidance and resources for IT Pros, Helpdesk, and Trainers to speed adoption and usage of Unified Communications technologies in the enterprise. The kit includes Planning Checklists, Awareness materials, including Poster, Door Hangers, and E-mail samples, and User Education Materials such as Quick Reference Cards, Flash Cards, and links to Web-based Training.
TomL LCSKid
