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TechNet Plus: Finding the Top Downloads Control

Hi,

 

Now that the SP1 Update is available for subscribers on Top Downloads, there are some people having trouble finding the Top Downloads or seeing the bits available.  

 

Top Downloads is not in the usual location for accessing downloads, here is what the Top Downloads control looks like:

 

 

 

You should be able to find it on http://technet.microsoft.com/subscriptions/default.aspx or http://technet.microsoft.com/subscriptions/bb545043.aspx (if you are on the en-gb version of the site try this last one)

 

To use the Top Downloads , you will need to install the Akamai Technologies Download Manager Browser add-on to access these files and will need to allow pop-ups (at least temporarily).  For more information on this please take a look at the FAQ for the "Top Downloads" at: http://technet.microsoft.com/en-us/subscriptions/bb153537.aspx

 

If you are signed in with a Windows Live ID linked to an active TechNet Plus subscription that can access other downloads from Subscriber Downloads & Product Keys  but see no files in the Top Downloads control please know we are actively troubleshooting this with a few subscribers who raised it earlier today. I will let you know once we have a resolution.

 

 

Thanks,

Kathy Dixon

TechNet Plus subscriptions

Posted: Thursday, February 14, 2008 8:23 PM by TechNetPlusSubscriptions

Comments

Tom said:

I have a cuurent and active technet plus subscription and receiving the following error when trying to download vista sp1:

An Error Has Occurred

We were unable to locate the benefit that you were trying to claim in your benefit list.

You can try to:

Read the Subscriptions FAQ

Contact Support

Read the On-Line Self Help

Reference Id: CE4396A5

This error has been logged with the reference number noted above. Please use this reference number if you contact support.

# February 15, 2008 8:29 AM

Bob said:

I get this "There are no Top Downloads to display at this time. See all available downloads."

I am able to download from subscriber downloads.

# February 15, 2008 10:50 AM

Roscoe said:

I am still getting "There are no Top Downloads to display at this time. See all available downloads."  I don't have any problems seeing the other downloads and I also just downloaded Windows 2008.  But the Vista SP1 just isn't available under top downloads.

Oh - BTW sometimes when I click "Microsoft Download Center" from the downloads page I get a page in "French"

# February 15, 2008 11:25 AM

Roscoe said:

When I log into TechNet the Top Subscriber download box says “There are no Top Downloads to display at this time.”  I can download the others like Windows 2008.  If I click the Downloads tab there is a link called “Microsoft Download Center”  when I click on it, the page comes up in French.  Sample text “Téléchargements très demandés”

Help I really need Vista SP1,

Bob

# February 15, 2008 11:50 AM

Matt said:

No matter what I do all I get is the message "No Top Downloads to display at this time.

Can you please tell me how to get to SP1???

# February 15, 2008 12:39 PM

Norm said:

Same problem here ... I have a Windows Live ID linked to a valid TechNet Plus account that can download other subscriber downloads, but the Top Downloads section just shows "There are no Top Downloads to display at this time."

# February 15, 2008 2:11 PM

Steve said:

Ditto here on the TechNet issue with SP1 ... I can download everything BUT SP1 ... i am getting the "No top downloads available at this time..."

# February 15, 2008 3:56 PM

TechNet Plus Blog said:

So I have to say I’m happy that it is Friday – we’ve made some progress this week with SP1 availability

# February 15, 2008 7:05 PM

Rich said:

I am having trouble getting the Top Downloads to display this morning.  Yesterday it took several reloads of the page before they finally showed up and I was able to get the x86 & x64 update dvd downloaded.

# February 16, 2008 10:15 AM

Peter said:

Das Problem besteht immer noch.

Es wird keine Top-Downloadliste angezeigt.

Und was besonders nervt ist, dass ständig dieser sch.. Silverlight schirm hochpopt!

# February 18, 2008 1:14 PM

Stevo said:

I cant see them either, anyone got another link to Vista SP1?  Need to get it on some machines before it gets released.

# February 19, 2008 9:19 AM
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