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TechNet Plus: 11008 Errors

You may have seen the update from Julie in the MSDN Subscriber  Blog, related to the 11008 Errors on Subscriber Downloads that some people are experiencing.  We are making progress toward resolving the issues and appreciate your patience.  If you are receiving chronic errors please feel free to Contact Us to report the issues so that we can continue troubleshooting them.

 

Thanks,

Kathy Dixon

TechNet Plus subscriptions

Posted: Wednesday, October 24, 2007 12:26 AM by TechNetPlusSubscriptions

Comments

Grizzzp said:

I hope Microsoft will resolve the problem quickly.

Thanks.

Ambroise

# October 24, 2007 11:38 AM

Walter Gruber said:

It's chronic behind our firewall.

Walter Gruber

CTO Singhammer dtSoftware GmbH

# October 24, 2007 12:48 PM

Thorsten said:

Seriously M$ this is getting ridiculous - I can access it via firefox just fine..... jut not from vista by any means... what a frickin joke.. it's been 2 weeks now or something...

# November 7, 2007 3:47 PM

TechNetPlusSubscriptions said:

We are making some progress on this.  Thorsten - Can you please email me using the email feature on the blog so I can get some more specifics from you on where it is vs isn't working?

# November 7, 2007 4:10 PM

Francis Kirby said:

10 November 2007.

Still getting errors. I hope all our subscription renewal dates are going to be moved forward.

Living in Ireland, I have bought things from all around the World and have gotten better service from Communist and former Soviet countries than I'm getting from Microsoft in the most technologically advanced county in the World!

I need a key urgently for Office Ultimate 2007.

Francis Kirby

# November 10, 2007 9:37 AM

Glenn MacDonald said:

new week new error attempted today to go to download area and recieved a 11009 error. Was hoping that weekend work would help but it is getting to a point that It will not make it worth while to renew I have lost a least a month of service now and as an idependant contractor it makes it difficult to research error for clients when I dont have access to software.

# November 12, 2007 7:12 PM

TechNetPlusSubscriptions said:

HI Glenn-

I was hoping it would resolve all the issues too. We are still actively working on this.  Can you please email me using the email feature on the blog so I can get some more specifics on your issue?

- Kathy

# November 12, 2007 7:20 PM

TechNetPlusSubscriptions said:

Francis – please contact the TechNet Customer Service Center for your country or region, they can get you a replacement product key.  

- Kathy

# November 12, 2007 7:59 PM

Tom Seberger said:

Working to get this resolved - seems it has been a month - come on - how can I work with customers like this - you are breaking my back Microsoft!

# November 15, 2007 11:18 AM
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