March 2009 - Posts

My AT&T Globetrotter device is not working on Windows 7. I am unable to connect after a reboot.
26 March 09 12:27 PM | teammb | 0 Comments   

If you have an AT&T Globetrotter device (Option Icon 322) which is not working on Windows 7, please see below: Problem #1 - After installing the connection manager from the device, unable to use the device/connection manager to connect to the network Read More...

Error 680 or no dial tone when you try connecting to internet
25 March 09 08:24 PM | teammb | 0 Comments   

When you try connecting to the internet using your mobile broadband device, do you see error 680 or an error that there is no dial tone? Then, the below post may help you to identify the issue and get the connection working This may happen if you have Read More...

Devices with ATT connection manager that have issues
25 March 09 02:44 PM | teammb | 0 Comments   

You must have read the following post on this blog about issues with Sierra Wireless AC 875 device. http://blogs.technet.com/teammb/archive/2009/03/17/my-sierra-wireless-ac875-with-at-t-connection-manager-is-not-working.aspx However, there is one issue Read More...

My HP Embedded Mobile Broadband device is not working on Windows 7...unable to install the drivers for the device..
23 March 09 01:21 PM | teammb | 0 Comments   

Or Manually need to install the drivers for my HP Embedded Mobile Broadband device. This applies to both HP hs2300 Broadband Wireless Module or HP ev2210 1xEV-DO Rel. A Wireless Broadband Module. Go to HP site and download the package - http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-65526-1&lc=en&dlc=en&cc=sg&product=3641274&os=2093&lang=en Read More...

I am unable to switch on/off the embedded WWAN device on my Sony laptop on Windows 7.
17 March 09 03:47 PM | teammb | 1 Comments   

If you use the VAIO Smart Network utility without installing the DLLs/Shared Libraries from Sony, you will hit this. This utility, which is used to control the WWAN device, can only be used if you install the pre-requisite libraries and DLLs. The solution Read More...

My Sierra Wireless AC875 with AT&T Connection Manager is not working.
17 March 09 12:36 PM | teammb | 1 Comments   

The driver shows error in device manager using the default ATT connection manager drivers in ACM-6.10. The 32 bit USB filter driver may be getting copied instead of 64-bit by the AT&T CM. Please use the following workaround:- You need to be an admin Read More...

My mobile broadband device embedded inside the Sony laptop (using SmartWi application) is not working?
17 March 09 11:06 AM | teammb | 0 Comments   

SmartWi application is used to control the built-in WWAN adapter. In order for SmartWi to work, you need to install all of the utilities/DLLs under the following folder in the eSupport page for a particular model (For example, refer to URL link below): Read More...

I am using a Dell Laptop with embedded mobile broadband chipset on Windows 7. During install it goes all the way and then it starts to roll back.
16 March 09 04:52 PM | teammb | 0 Comments   

A new compatible connection manager for the 5520, 5510 & 5505 devices for Windows 7 has been published/released and is available at the following location:- Vodafone: http://support.us.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R212089&formatcnt=1&libid=0&fileid=298900 Read More...

Filed under: Vodafone AT&T MB Wireless WWAN Mobile Broadband

I have a HS2300 embedded mobile broadband device in my HP laptop and it is not working with Windows 7.
16 March 09 04:39 PM | teammb | 0 Comments   

or my device is listed as a yellow bang in the device manager. The following workaround can be applied to unblock users with embedded HP modules: Download and install the legacy HP driver installer package http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-65526-1&lc=en&dlc=en&cc=sg&product=3641274&os=2093&lang=en Read More...

Filed under: HS2300 WWAN MB Mobile Wireless Windows 7

Having mobile broadband issues in Windows 7?...
16 March 09 04:03 PM | teammb | 1 Comments   

...Then you should read this post! I realize that many of you might be having teething issues with using your USB modem or the data card from your ISV on Windows 7, though they worked perfectly in Windows Vista. This can be due to a lot of reasons - a Read More...

Filed under: troubleshoot, win7, wireless wan, windows 7, WWAN, MB, mobile broadband