I thought we would start this blog by beginning at the beginning: a walk-through of how your AIS account gets activated.  As you probably know, an AIS account gets created automatically through an integration with the Microsoft volume License Service site.  Typically, your company's MVLS administrator logs into MVLS, and either makes him or herself the AIS admin, or designates another person.  There are one or two gotcha's that are good to know about.  I asked our program manager responsible for the account creation and activation part of the service to write a piece to explain in more detail, as follows.  I hope this clears it up for folks.

==================================

Here is a quick overview of the AIS registration process:

Your company has purchased the MDOP Asset Inventory Service subscription on its Microsoft volume license agreement. The Volume license agreement administrator receives an invitation e-mail to visit https://licensing.microsoft.com to activate your AIS subscription. During activation the agreement administrator is asked to designate a subscription contact who will administer the AIS subscription by specifying their Passport/Windows Live ID. If they do not know the Passport/Windows LiveID then they are asked to provide the e-mail address for the subscription contact. The subscription contact receives an e-mail  to login to AIS and must login with the Passport/Windows Live ID specified by the agreement administrator.

 

In case, you get the message “Login Error: Sorry, we do not have an AIS account associated with this LiveID. If you are logging in for the first time then please try back after 24-48 hours. For additional help and support, please visit the AIS TechCenter. “

Please try these two steps:

 

1)      Create a Passport/Windows Live ID for the e-mail address on which you received the e-mail and try to log back in to AIS. This can be done by clicking the ‘Windows Live ID’ link on the AIS login page. Click ‘Sign Up’ on the top left hand side of the sign-up page. Select the option “Yes, use my e-mail address” and specify the e-mail address on which you received the invitation e-mail from Microsoft Volume Licensing. Please create a strong password as Asset Inventory Service requires usage of a strong password for security purposes.

2)      If you still get the login error, check with your agreement administrator and ask him/her for the Passport/Windows LiveID that was specified during activation.