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System Center Service Manager Update

As the person responsible for the product marketing of System Center Service Manager , our IT service desk and IT service management product, I wanted to provide an update on the timeline for the release of the product. I also wanted to share some of Read More...
Posted Thursday, February 07, 2008 9:29 PM by Paul Ross | 10 Comments

Customer Needs (and bacon)

It’s a cliché to claim that software product development is driven by customer requirements, but I’ve seen a lot of effort from the System Center team to engage with customers since I joined in August. I’ve actually just returned from a trip to take part Read More...
Posted Monday, January 28, 2008 6:19 PM by Paul Ross | 0 Comments

There Is No “I” in Team But There At Least Needs to Be A Couple of People

Welcome to the new year of System Center blog posts. Scanning the many predictions for 2008 from various analysts, press and bloggers I can’t help but notice the sheer number of references to a staffing crisis in IT. (I saw this issue play out in detail Read More...
Posted Wednesday, January 09, 2008 7:09 PM by Paul Ross | 3 Comments

Performance IT Management

This week’s IT Forum in Barcelona clearly produced a great deal of interest in the new System Center products. One other aspect of that show that strikes me is the number of conversations that referenced that the System Center tools and IT management Read More...
Posted Friday, November 16, 2007 10:50 PM by Paul Ross | 1 Comments
 
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