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Troubleshoot (RSS)
I was working with the Windows Server Update Services (WSUS) support team a few months back looking for a way that we could help reduce the amount of time it takes to resolve a case as well as reduce the number of incidents we get, and one of the things
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I had an interesting case last week and since it was caused by applying a workaround for another issue I thought I’d mention it here in case anyone else ran into it. What can happen is that when you try to install Windows XP Service Pack 3 (SP3)
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Here’s another great post on troubleshooting updates put out by our very own Brent Dunsire. This was originally targeted towards the update client agent in ConfigMgr 2007 but I figure there’s enough overlap that you might find it helpful as
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Here’s a great article that our Product Quality Program Manager for Configuration Manager recently posted to our ConfigMgr support team blog. It mainly has to do with issues you might see running WSUS with ConfigMgr 2007 but I figured there might
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Many times here in the WSUS product support group we get calls that boil down to some sort of issue with the client. Maybe a DLL is no longer registered for some reason, or maybe the proxy isn’t configured, who knows. Well what if I told you
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A common issue we seem to get calls on again and again is the issue where a customer has WSUS configured but when he or she goes to the admin console some clients appear and others do not. You may even notice that it seems to change on a random basis,
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We had one new WSUS related KB article publish last week, this one regarding Symantec Endpoint Protection clients not updating if WSUS is installed on the Symantec Endpoint Protection Manager system. I have the link and title below: KB968248 - Symantec
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We've seen a couple instances of an issue here lately that I wanted to mention just in case anyone else happens to run across it. The symptoms can vary but include the following: The WSUS console will not open and may generate the error "MMC could not
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I was talking to my buddy Clifton Hughes today and he mentioned an interesting issue that we've seen a couple times concerning an error you get when trying to publishing updates to WSUS via System Center Update Publisher. In this particular case,
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I was talking with my good friend Joao Madureira about some of the recent issues he's been seeing on WSUS and he pointed me to an interesting one where you get an 0x80072AFC error after approving updates. We didn't see a lot of documentation on
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Here's a cool tip that was sent to me by Joao Madureira, a Support Escalation Engineer in our WSUS group. If you want to use a self-signed cert in IIS7 for your WSUS clients then you'll want to take a look at this one: ======== Issue: After installing
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Here's a great tip on an issue you may run into if your using WSUS and ConfigMgr 2007 for updates and defining settings via a Group Policy. This one comes from Anjana Kaku Tyagi, a Support Engineer in our Manageability group: ======== Issue: While
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Here's a cool tip and a cool tool that was sent to me by Joe Tindale , one of the top Support Escalation Engineers in our WSUS group. If you find that your WSUS clients are not sending status updates back to the server then this is something you'll want
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Hey, let's face it, bad luck can strike the best of us, so if you find yourself in a position where your WSUS box is corrupt beyond repair, the regular uninstall isn't working and you have no choice but to do a complete removal and reinstallation then
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We had three updated Knowledge Base articles for the week - two on Microsoft Update and one on WSUS. Links and titles are below: ======== Microsoft Update 949104 - How to obtain the latest version of the Windows Update Agent to help manage updates
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