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Friday, September 09, 2005 8:45 PM

Customer Feedback Wicki for Windows Security Access Control

Hi folks. My current possition at Microsoft is as a Program Manager (PM) on the Security User Experience team in the Windows Security Access Control (WSAC) group. I'm just posting this to mention a new set of Wiki pages at Channel9 that have been put
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Wednesday, July 13, 2005 4:12 PM

Fear and Loathing in Las Seguridades (Security)

Fear. Anger. Distrust. These will motiviate users to change their behaviour when it comes to securing their computers At least that's the way Frank Hayes sees it in his article "Fear, Anger, Distrust" . Hayes discusses two surveys that came out last week:
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Wednesday, July 13, 2005 1:08 PM

Usable Security - a new Usability and Security blog

Well, I'm a bit late to the party but that doesn't mean I can't still welcome Ping and his Usable Security blog to the intersection of User Experience Ave. and Security St. ;-) It's nice to see someone else blogging in this area. I look forward to reading
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Monday, March 28, 2005 6:00 PM

strawberryJAMM moves to Blogs @ TechNet

blogs.TechNet.com has officially gone live and "strawberryJAMM's Security and User Experience WebLog" has moved off blogs.MSDN.com
Posted by strawberryJAMM | 0 Comments
Tuesday, January 25, 2005 5:58 PM

Least-Privileged Users, Add/Remove Programs and System Management Server

Did you know that installations published to enterprise employees using Systems Management Server (SMS) can be successfully installed by a non-Admin user using the "Add New Programs" view of the Add/Remove Programs (ARP) control panel applet?
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Tuesday, January 18, 2005 5:19 PM

"Using a Least-Privileged User Account" OR "Woohoo, I've been published on microsoft.com!"

An article I wrote, "Using a Least-Privileged User Account (LUA)", was published on TechNet as part of the monthly Microsoft Security Newsletter for January 2005. It takes a brief look at a few of the key issues around the principle of "least-privilege" and running as LUA on the Windows OS.
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Thursday, October 21, 2004 7:54 PM

Using Personas to Create User Documentation

An article at Cooper.com touches on the use of personas to aid the development of product documentation as well as product definition and design. Assuming that you already have personas available, this article makes a compelling case for leveraging personas in your technical writers' efforts.
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Wednesday, October 20, 2004 1:32 AM

The Problem of Usabilty in Open Source Software

An interesting article on NewsForge, "Open source usability is a technical problem we can solve on our own," talks about the problem of usability in Open Source Software (OSS). The thesis is that the OSS community continues to view the field of usabilty as some kind of mysterious voodoo magic that can only be unravelled by "others" outside the OSS community, when they should be looking at it as just another problem that can be solved in the same way they solve all other technical problems.
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Friday, September 17, 2004 12:30 AM

Digital Rights Management - A Product Customer’s don’t Want

Cory Doctorow gave an excellent talk on the Microsoft Redmond Campus which was about digital rights management (DRM) and why it's not a good idea. He then posted the transcript to the internet under a copy-left style license so everyone can see what he had to say to us. He made some good points that really resonated with the "User Experience" champion in me - though somehow I doubt the people working on DRM were listening.
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Thursday, September 16, 2004 10:11 PM

Casting a vote should be easy...

An user-experience focused article about the Butterfly Ballot fiasco from early 2001 - it is just as relevant now as when it was written.
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Thursday, September 16, 2004 5:51 AM

Thoughts on Designing Administrative User Experience

A few random thoughts about user experience and the "IT Pro". All too often, UX professionals find focused on the experience and usability of end-user client tools, with the result that the the day-to-day experience of the IT Pro, the men and women who have to install, monitor and maintain the servers the end users depend on, is ignored. I'd love to see this attitude change - after all, "IT Pros" are people too.
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Thursday, September 16, 2004 5:10 AM

Critiquing Open Source UI

Eric Raymond, self-appointed spokesperson for the Open Source movement, recently wrote a few articles complaining about the poor state of UI design in many open source projects. A superficial response to this might be "good, the Linux guys are admitting they have cruddy interfaces and that they need to lift their game". But John Gruber has written a much more devastating analysis of Raymond's comments.
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