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strawberryJAMM moves to Blogs @ TechNet

blogs.TechNet.com has officially gone live and "strawberryJAMM's Security and User Experience WebLog" has moved off blogs.MSDN.com

The Problem of Usabilty in Open Source Software

An interesting article on NewsForge, "Open source usability is a technical problem we can solve on our own," talks about the problem of usability in Open Source Software (OSS). The thesis is that the OSS community continues to view the field of usabilty as some kind of mysterious voodoo magic that can only be unravelled by "others" outside the OSS community, when they should be looking at it as just another problem that can be solved in the same way they solve all other technical problems.
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Digital Rights Management - A Product Customer’s don’t Want

Cory Doctorow gave an excellent talk on the Microsoft Redmond Campus which was about digital rights management (DRM) and why it's not a good idea. He then posted the transcript to the internet under a copy-left style license so everyone can see what he had to say to us. He made some good points that really resonated with the "User Experience" champion in me - though somehow I doubt the people working on DRM were listening.
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Thoughts on Designing Administrative User Experience

A few random thoughts about user experience and the "IT Pro". All too often, UX professionals find focused on the experience and usability of end-user client tools, with the result that the the day-to-day experience of the IT Pro, the men and women who have to install, monitor and maintain the servers the end users depend on, is ignored. I'd love to see this attitude change - after all, "IT Pros" are people too.
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Critiquing Open Source UI

Eric Raymond, self-appointed spokesperson for the Open Source movement, recently wrote a few articles complaining about the poor state of UI design in many open source projects. A superficial response to this might be "good, the Linux guys are admitting they have cruddy interfaces and that they need to lift their game". But John Gruber has written a much more devastating analysis of Raymond's comments.
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