Gadgets at Work: The Blurring Boundary between Consumer and Corporate Technologies - Knowledge@Emory
This is something I face repeatedly. My customers want the features that their "customers" seemingly admire (Web Search, Saas, etc.). The IT teams are aware that many of these capabilities are not possible in the corporate venue. My best example is search.
When searching from their desktop - they expect the same "consumer" experience. What is not possible - is to aggregate the typical data found in a corporate environment. Its often silo-ed.
Or the Google gears mentality. "Hey - its only $50 bucks" - but no one seems to care about security, SLA or support when the thing doesn't work. I sympathize with my customers wanting to offer such services - but in the correct context seems to be most prudent. This article does a great job discussing those perils...
Gadgets at Work: The Blurring Boundary between Consumer and Corporate Technologies - Knowledge@Emory
Comments
Anonymous comments are disabled
About sshader
Stu has been in the IT profession for over 20 years. Formerly with companies such as Arthur Anderson, Apple, Computerland, PeopleSoft, Documentum & Hyperion. Starting as an instructor for Microsoft, Lotus and Novell products - then moving to ERP Systems (PeopleTools). He then moved to sales and marketing and has had many roles such as Alliances, Systems Engineer, Pre-sales consultant, and Technical Sales.
