You Can Now Request Hotfixes Via The Web
This isn't necessarily SoftGrid specific and some of you may already be aware of this, but you can now request a hotfix via our hotfix request web submission form:
https://support.microsoft.com/contactus2/emailcontact.aspx?scid=sw;en;1410&WS=hotfix
The form on the site has field entries for the following information:
Country/Region (Pulldown menu)
KB article number (Text entry)
Platform (Pulldown menu)
Product Language (Pulldown menu)
E-mail address (Text entry)
Just fill out the appropriate fields and the hotfix will automatically be emailed to you at the address you specify. Now you no longer have to open a support case (even if it was free) simply to request a hotfix. How great is that?
- J.C. Hornbeck
