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‘Free’ is a tricky word – companies like Microsoft don’t like to use it because if you say ‘free training course’ the cost of driving to the venue is not free of course. And your time isn’t free either. So, accepting that you still have to pay for your Read More...
I tried scuba-diving (in a pool) once and clearly remember how difficult it was to take that first breath. It wasn't logical - you're underwater so you can't breathe. There's a similar logic barrier to overcome amongst businesses today, who are considering Read More...
It may be trite, but it's true. If you don't get new customers and hang on to your existing ones you're not going to be around for long. Back in the old days, when sales and marketing used to view each other as a necessary evil, the term ‘Customer Relationship Read More...
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