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Wednesday, June 17, 2009 10:04 AM

Get more out of Outlook 2007

Book of the month for June is Microsoft Office Outlook 2007 Inside Out on sale with a 50% discount at £18.01. Most of us stick to what we know when it comes to software but delve a bit deeper and you find all sorts of hidden treasures that make a real
Posted by Microsoft Small Business | 1 Comments
Friday, June 12, 2009 9:51 AM

Ask the Experts: entry-level CRM systems

Our May ‘Ask the Expert' was Robert Peledie, a CRM consultant for Chorus IT , who tackled the question of how to get started with a customer relationship management (CRM) programme and what kind of benefits a small business could expect to see. In his
Posted by Microsoft Small Business | 1 Comments
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Thursday, April 09, 2009 3:20 PM

Give your customers some TLC – and gain more business

We all need a bit tender loving care - and customers are no exception, which is why we've produced a guide illustrating some steps you can take to gain more business from your existing customers. Here's a taste of what you'll find: "Whoever first observed
Posted by Microsoft Small Business | 2 Comments
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Thursday, October 02, 2008 10:26 AM

Ask the Expert questions - September

New Ask the Expert questions for September include a question about why a small business should upgrade to Windows Vista . Having heard good things about its functionality and design, the question is what benefits does Vista bring from a business perspective?
Posted by Microsoft Small Business | 2 Comments
Friday, July 04, 2008 2:28 PM

Can you make money by giving things away?

I tried scuba-diving (in a pool) once and clearly remember how difficult it was to take that first breath. It wasn't logical - you're underwater so you can't breathe. There's a similar logic barrier to overcome amongst businesses today, who are considering
Posted by Microsoft Small Business | 0 Comments
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Thursday, June 05, 2008 12:27 PM

Cloud computing

Hands up everyone who knows what cloud computing is. Not many I suspect. Basically, it's taking your data storage and systems online so you don't have to worry about premises, IT admin, overheads etc. You subscribe to online services for monthly subscription
Posted by Microsoft Small Business | 2 Comments
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Monday, January 21, 2008 11:37 AM

Give your business more stature

How? Ask yourself these questions: 1. Have you budgeted for an extra £1,259 bill each year? Two thirds of businesses surveyed said that this is how much their IT security failures cost them. 2. Could you cope with losing all your data tomorrow? Half of
Posted by Microsoft Small Business | 0 Comments
Friday, December 07, 2007 5:09 PM

The customer is king

It may be trite, but it's true. If you don't get new customers and hang on to your existing ones you're not going to be around for long. Back in the old days, when sales and marketing used to view each other as a necessary evil, the term ‘Customer Relationship
Posted by Microsoft Small Business | 0 Comments
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