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RWPT - What not to do when you're coming home from an onsite visit
I have a great story about my travels I would like to share with you. So I travel for Microsoft, I spend an average of 3 business weeks a month on the road. When you travel a lot one thing I have found that is important is to have a good routine. Here Read More...

Posted Tuesday, February 13, 2007 5:12 PM by shawnrab | 1 Comments

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RWPT - My Day Ruining Maneuver
So here is a nice little tip that is a direct result of sleep deprivation and bad habit. I was working on some C# code that grabs some log files and wraps them up into a cab file and moves them off to a different location. After that it clears the directory Read More...

Posted Wednesday, December 13, 2006 10:15 PM by shawnrab | 0 Comments

BAD TROUBLESHOOTING 101 (part 4 of many): Give EVERYONE the opportunity for a short password!!
OK. Let me get this perfectly straight. I am not going to give you a new way to do your passwords like Robert Hensing ( http://blogs.technet.com/robert_hensing/archive/2004/11/12/256648.aspx ) or former Microsoftie Jesper Johansson ( http://blogs.technet.com/jesper_johansson/archive/2005/10/13/410470.aspx Read More...

Posted Tuesday, August 22, 2006 3:40 PM by shawnrab | 0 Comments

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RWPT - BAD TROUBLESHOOTING 101 (part 3 of many) Everyone's a local admin!!
OK. gripe time. One of my co-workers was asked by a customer, "Can you prevent a local admin from deselecting File and Printer Sharing?" Come to find out, everyone in their domain was a local admin. Here's the problem... I used to get similar questions Read More...

Posted Thursday, July 06, 2006 7:06 AM by shawnrab | 1 Comments

RWPT + PKI Hints - BAD TROUBLESHOOTING 101 (part 2 of many) Certification Authorities on a Domain Controller
I blogged last week on User Profile troubleshooting and that was one of my biggest pet peeves. Now it is time for my BIGGEST pet peeve. I almost feel bad that I am on entry number 4 of this blog and I can't save this one for later, but I need to hopefully Read More...

Posted Tuesday, May 16, 2006 4:29 AM by shawnrab | 0 Comments

RWPT - BAD TROUBLESHOOTING 101 (part 1 of many) User profile troubleshooting - don't blow them away
One alarming trend I am seeing on customer sites and I saw when I was in PSS was the common troubleshooting step of blowing away a user profile. An end user calls in to the helpdesk because they are having trouble logging on, whether they receive an error Read More...

Posted Wednesday, May 10, 2006 10:34 PM by shawnrab | 0 Comments

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RWPT - Don't "Jack" it up, back it up!!!
I spent almost 4 years in Microsoft Product Support Services. I would take calls and fix problems. One nice thing about PSS is that if you worked the night shift, they would give you a salary differential. Being a younger employee and in need of some Read More...

Posted Wednesday, May 10, 2006 2:28 PM by shawnrab | 1 Comments

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