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System Center Service Manager

Communications from the Service Manager team

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Editing a View in a Management Pack
Here is a simple example that demonstrates how you can add a column to an existing view. Specifically, we will be adding a “Source” column to the All Open Unassigned Incidents view that is shipped out of the box. “Source” property enables you to see the Read More...
The System Center Platform in Service Manager Part 4: The Management Service – Try It!
The System Center Platform in Service Manager Part 4: The Management Service – Try It! This post is a continuation in the series which describes the System Center common platform components implemented in Service Manager. Previous posts: The System Center Read More...
Localizing Management Pack Content
Many customers of Service Manager use the product in a non-English language and in some cases customers will deploy Service Manager into an environment where many users of the same installation of Service Manager will use the product in different languages. Read More...
Extending Search in Service Manager
Here's one of my favorite (as yet) undocumented features in Service Manager - search extensibility. This is what the Search toolbar looks like normally in Service Manager (this is a Beta 2 build so it might look slightly different than what you have right Read More...
Hacking Management Pack XML Like a Pro
Sometimes when you need to make some changes nothing beats a good ol’ text editor. There are cases right now where the only way to change something in Service Manager is by editing the management pack XML directly. There are also cases where it is just Read More...
The System Center Platform in Service Manager Part 2: The Model-Based Database- Try It!
This is a continuation of the ‘The System Center Platform in Service Manager’ series. Previous posts: The System Center Platform in Service Manager Part 1: Introduction The System Center Platform in Service Manager Part 2: The Model-Based Database From Read More...
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