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System Center Service Manager

Communications from the Service Manager team

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Appendix A to previous post
I neglected to attach the Appendix A, an HTML list of classes, to the previous post about Using the CSV import feature . I've attached it to this post. Read More...
Using the CSV import feature
Neil Lydick, one of our developers, wrote an excellent document containing overview and how-to information for importing information using a Comma Separated Value (CSV) file. This feature can be used to: · Create Configuration Item or Work Item instances Read More...
Hacking Management Pack XML Like a Pro
Sometimes when you need to make some changes nothing beats a good ol’ text editor. There are cases right now where the only way to change something in Service Manager is by editing the management pack XML directly. There are also cases where it is just Read More...
Active Directory Connector Part 1
Let Me Introduce Myself… Hi, my name is Oleksandr Golovatyi and I work in the System Center Service Manager QA Team as a Software Design Engineer in Test. I have 10+ years of software development experience for both Windows and UNIX platforms. I joined Read More...
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