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System Center Service Manager

Communications from the Service Manager team

June 2009 - Posts

Mapping ITIL/MOF Change Management processes to the features of System Center Service Manager Part 5
In my post today, I’m continuing with the “Develop and Test the Change” process in the MOF Change and Configuration SMF. This process starts after a change request has been approved and scheduled Service Manager. See my previous post about approving and Read More...
Data Warehouse – Anatomy of Extract, Transform, Load (ETL)
In my last post I went over the Deployment process that brings over MP’s from Service Manager and how those MP’s drive the structure, data, and reports for Data Warehouse and Reporting. Once the schema and reports are deployed, we need to populate the Read More...
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