May 2009 - Posts
One question I often hear deals with evaluating Service Manager using the least amount of lab resources. You can use just one computer to evaluate Service Manager. Because you cannot install both a Service Manager and data warehouse management server
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Modeling in the System Center common platform involves defining new classes, properties on those classes, and relationships between those classes. In a previous post , I showed you how to define a new derived class in a management pack to extend the Service
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I neglected to attach the Appendix A, an HTML list of classes, to the previous post about Using the CSV import feature . I've attached it to this post.
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Neil Lydick, one of our developers, wrote an excellent document containing overview and how-to information for importing information using a Comma Separated Value (CSV) file. This feature can be used to: · Create Configuration Item or Work Item instances
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In my post today, I’m continuing with the “Approve and Schedule the Change” process in the MOF Change and Configuration SMF. This process starts after a change request has been classified and submitted in Service Manager. See my previous post about Classifying
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Here's one of my favorite (as yet) undocumented features in Service Manager - search extensibility. This is what the Search toolbar looks like normally in Service Manager (this is a Beta 2 build so it might look slightly different than what you have right
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Sometimes when you need to make some changes nothing beats a good ol’ text editor. There are cases right now where the only way to change something in Service Manager is by editing the management pack XML directly. There are also cases where it is just
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In my last post I went over the management pack synchronization process that brings over MP’s from Service Manager and how those MP’s drive the structure, data, and reports for data warehouse and reporting. Once those MP’s are synchronized between
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We've put together a hosted virtual machine environment for you to test drive System Center Service Manager! http://www.microsoftservicemanagertestdrive.com/ You can access it through a browser and even save state so you can come back to it later! We've
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